Content & Social Growth Lead — Flexible Hours, Remote

JOY.; Sydney; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible working

JOYConnect events

JOY Do-Good – one day per year off

Birthday Leave

Job summary

JOY. is seeking a strategically minded Social and Content Manager to own day-to-day content and social execution across client portfolios.

You will manage calendars, community engagement, influencer programs and copywriting while developing strategic capability and expanding client relationships. You will collaborate with the Content & Social Account Director to deliver content strategy and ensure all output is accurate, on-brand and timely.

Qualifications

• 3-4 years industry experience in social and content.
• Strong copywriting skills across social and digital formats.
• Deep platform knowledge across major social channels, formats and best practice.
• Experience supporting or managing influencer programs.
• Proficiency in content scheduling, social listening and analytics tools.

Responsibilities

• Content planning and delivery across client portfolios, ensuring on-brand, accurate and timely outputs.
• Manage content calendars, approvals and trafficking with stakeholder collaboration.
• Write and edit copy across social and digital channels maintaining brand voice.
• Brief Creative & Studio on asset requirements and storytelling direction.
• Monitor asset quality and flag issues before client delivery.
• Oversee community management and respond to comments within SLAs.
• Support influencer programs with research, briefing and coordination.
• Prepare regular performance reports with insights linked to objectives.
• Support your Account Director with client presentations and recommendations.

Skills

Social media

Copywriting

Platform knowledge

Influencer programs

Analytics tools

Content scheduling

Tools

Scheduling tools

Social listening

Job description

JOY. is seeking a strategically minded Social and Content Manager to own day-to-day content and social execution across client portfolios.

You will manage calendars, community engagement, influencer programs and copywriting while developing strategic capability and expanding client relationships. You will collaborate with the Content & Social Account Director to deliver content strategy and ensure all output is accurate, on-brand and timely.