Content Manager

RELX (Singapore) Pte Ltd; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Wellbeing initiatives

Paid Parental leaves

Volunteering leaves

Job summary

LexisNexis Legal & Professional is seeking a Content Manager to lead a team of editors within Core Content, ensuring quality, currency and adherence to editorial standards across looseleaf, newsletters and reference content.

The role involves budget ownership, performance reporting and serving as an escalation point for author management, with a focus on driving efficiencies, process improvements and responsible GenAI adoption in workflows.

Qualifications

• University degree or equivalent (legal preferred).
• Computer literacy essential.
• Experience with publishing workflow from idea conception to customer delivery.
• 3+ years publishing experience across multiple teams.
• Strong leadership and budget management skills.
• Demonstrated product management experience and market awareness.
• Excellent communication, organisation and problem-solving skills.

Responsibilities

• Lead and manage the Core Content team to maintain quality and currency of content.
• Define team priorities and provide guidance and training; support best practices.
• Manage budgets and report on performance for forecasting and annual budgets.
• Collaborate with operational teams to streamline editorial processes and leverage GenAI where appropriate.
• Mentor leaders and develop management capabilities within the department.
• Ensure content quality and timely updates across portfolios.

Skills

Leadership

Budget management

Product management

Communication

Problem solving

Organisational skills

Education

University degree (legal preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

About the Team

Every day, LexisNexis produces and provides industry-leading legal content to more than five million professionals across 100 countries in the legal, corporate, government, accounting, academic and law enforcement markets. Today, with our cutting-edge, high-speed and easily accessible information solutions, you can be the difference that will uphold the law across borders as the world and technology evolves.

About the Role

The Content Manager is responsible for leading a team of editors within the Core Content team to ensure the consistent quality, integrity, and currency of the looseleaf, newsletter and reference content portfolio.

The Content Manager will ensure the existing portfolio is maintained at the highest quality and in line with established editorial standards, metrics and benchmarks. The role is expected to serve as an escalation point for author management, and to take ownership of portfolio costs, maintaining targeted budgets and reporting on performance for budgets and forecasting.

The Content Manager will define team priorities and provide the team with guidance and training whilst supporting best practice processes to maximise efficiencies and process improvement. This role is also expected to work closely with operational leaders and teams supporting Core Content.

This role is expected to support Core Content in developing, embedding and adopting Generative AI (GenAI) tools responsibly into team workflows, in order to work smarter, drive efficiencies and maintain high-quality, trusted legal content.

Responsibilities

• Lead and manage team to promote common vision, values and objectives; develop inclusive, supportive culture that strives for excellence and is aligned with commercial objectives


• Leading the team through change, to ensure appropriate support is provided, ongoing team engagement and success adaptation/role evolution


• Performance management and employee development, including regular coaching and mentoring and delivering formal performance evaluations; recruitment and training new staff


• Build and maintain cross-functional relationships to drive collaboration, share knowledge and leverage best practices, including sharing GenAI experiments, prompts, learnings, and workflow redesign opportunities within the team, and wider business where appropriate


• Mentor others in leadership and develop management capabilities within the department


• Manage employees, balance workload across team/s and allocate portfolio


• Ensure team members are equipped to build a comprehensive understanding and awareness of developments, legislative reforms, procedures, case law and trends across portfolios to keep products current and relevant


• Delivering content improvements to drive customer value and enhance the portfolio


• Implementation of best practice editorial processes and regular coordination with external vendors to ensure efficient content updating processes and outcomes


• Periodic review of those content creation processes to identify opportunities to leverage technology and improve efficiency


• Drive team adoption of all mandatory global and compliance processes in line with corporate objectives


• Collaborate with relevant operational teams to design and implement efficient processes and promote strong working relationships with counterparts


• Extensive collaboration with operational teams on editorial processes and metrics to ensure content quality and timeliness to market


• Responsible for ensuring appropriate information sharing cross-functionally to support other teams, drive content awareness and support customer awareness of content value


• Utilising content expertise and knowledge to support the construction of new content development business cases and segment analysis


• Responsible for the delivery of content enhancements across the portfolio, and support of content development initiatives across the wider team.


• Overall accountability for team operating within costs budget set across portfolio of titles, and responsibility for reporting and forecasting costs for annual budgets, quarterly reforecasts and monthly analysis

Requirements

• University degree or equivalent (legal preferred)


• Sound level of computer literacy


• Computer skills in Microsoft Word, MS Excel, MS Powerpoint


• Good working knowledge of technologies used in the publishing process


• Good working knowledge of publishing workflow from idea conception through to receipt by customer


• Publishing experience (usually upwards of 3 years and across multiple teams)


• Legal practice experience desirable


• Strong relationship-building and performance management skills


• Demonstrated strong leadership skills


• Demonstrated budget management skills


• Strong market knowledge


• Ability to be organisationally effective


• Demonstrated strong product management experience


• Excellent communication, organisation and problem-solving skills.


• Collaborates and partners to meet customer needs


• Challenges the status quo


• Drives to deliver


• Actively coaches


• Communicates openly & candidly


• Shares knowledge and expertise


• Energises employees


• Leads with integrity

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.

About the business:

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.