Content Designer: Accessible, User-Centered Publishing

ACCC; Townsville City; On-site; AUD 93,000 - 99,000; Full time

Job summary

ACCC is appointing a Content Designer to deliver accessible, user‑focused content across ACCC websites and newsletters. You will work with Senior Content Designers (APS6), the Content Design Manager (EL1) and agency stakeholders to ensure content meets user needs.

You will edit, write and publish content, manage a busy inbox, and support senior team members while following APS values. Salary: APS5 $93,004–$98,617 plus 15.4% superannuation; applications close 20 September 2026.

Qualifications

• Excellent writing, editing and proofreading skills.
• Experience with website and digital publishing using a complex CMS.
• Strong attention to detail and adherence to style guides.
• Knowledge of WCAG accessibility and plain language standards.
• Ability to propose user‑focused solutions for digital content.
• Collaborative and able to work under pressure with deadlines.
• Experience editing HTML or willingness to learn.

Responsibilities

• Edit, proof and write content for websites and digital platforms.
• Design and publish content meeting style, accessibility and readability standards.
• Manage busy inbox and action tasks from line areas.
• Review and publish content to ACCC websites and newsletters.
• Engage with stakeholders to ensure accurate, clear content.
• Follow processes and contribute to a collaborative team.

Skills

Writing

Editing

Proofreading

Digital publishing

WCAG accessibility

HTML editing

Stakeholder collaboration

Time management

Education

Tertiary qualification in communications/editing

Tools

Drupal CMS

Newsletter platforms

Job description

ACCC is appointing a Content Designer to deliver accessible, user‑focused content across ACCC websites and newsletters. You will work with Senior Content Designers (APS6), the Content Design Manager (EL1) and agency stakeholders to ensure content meets user needs.

You will edit, write and publish content, manage a busy inbox, and support senior team members while following APS values. Salary: APS5 $93,004–$98,617 plus 15.4% superannuation; applications close 20 September 2026.