Console Operator/Customer Service - (incl weekends)

Apco Service Stations; Geelong; On-site; AUD 34,440,000 - 41,328,000; Full time

Benefits offered by this job

Promotion opportunities

Job summary

APCO Waurn Ponds is seeking a Customer Service Team Member to join our busy store. You will be involved in coffee making, merchandising, and delivering friendly, efficient service to customers in a fast-paced retail environment.

The role emphasizes team work, a positive attitude, and a commitment to store presentation and hygiene. Training and opportunities for promotion are available to motivated applicants.

Qualifications

• Experience in fast-paced customer service is desirable but attitude matters.
• Cash handling accuracy is important.
• Food safety and hygiene knowledge desirable.
• Excellent communication and presentation are essential.
• Willingness to work Wed–Sun shifts and maintain store standards.

Responsibilities

• Assist with store cleaning, customer service, coffee making, and merchandising/front facing.
• Provide outstanding customer service and help with stock management.
• Maintain store cleanliness and hygiene at all times.
• Engage with customers to create an inviting store presentation.

Skills

Customer service

Cash handling

Store merchandising

Coffee making

Education

Food safety knowledge

Job description

The current shifts are Wed – Sun

8am – 4:30pm Wed-Fri

Sat and Sun is a mix of 8am to 4pm or 1pm to 9pm

Do you thrive on Customer Service?

Love great food and award-winning coffee?

Then we want YOU!

APCO Waurn Ponds is hiring!

The position we are seeking is as follows:

Customer Service Team Member

This position requires an energetic and team-focused candidateand while past experience is desirable; we are ultimately looking for candidates with the right attitude! This position requires dedication and initiative to help with optimal store cleaning, customer service, coffee making and merchandising/front facing.

Applicants who possess a dynamic and team focused personality, strong work ethic and willingness to learn are all strongly encouraged to apply.

Other requirements we are seeking include but are not limited to:

• Ability to work in fast paced environment offering prompt and reliable service;
• Maturity, trustworthiness and honesty;
• Accuracy relating to cash transactions;
• Relevant food handling qualifications and an understanding of all food safety and hygiene requirements desirable;
• Excellent communication and presentation;
• Creativity to inspire customers through Store presentation, merchandisingand stock management;
• Ability to delight our customers with amazing customer service;
• Maintaining optimal Store cleanliness and hygiene at all times.

APCO Waurn Ponds offer competitive hourly rates and exciting opportunities for promotion.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .