Conference & Events Leader: Grow Revenue & Experiences

IHG Hotels & Resorts; Adelaide; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Annual Salary $80,000 - $85,000 plus 1

Paid birthday leave

Hotel perks like accommodation and F&B

Enhanced parental leave

Proactive health days and flexible工作?

Job summary

IHG Hotels & Resorts in Adelaide is seeking a Conference & Events Manager to lead a high-performing team and convert opportunities into revenue. You will manage the end-to-end sales process, showcase our event spaces, accommodations and F&B offerings to clients, and drive profitability.

The role requires at least five years in hotel Conference & Events, strong budgeting and forecasting skills, and a proactive sales mindset to grow conference, meeting and events opportunities.

Qualifications

• Minimum 5 years’ experience in Conference & Events, within a hotel environment preferably in a leadership role.
• Proven experience leading, motivating, training and developing a high-performing team in a hotel environment.
• Strong commercial acumen, with experience managing budgets, forecasting, P&L, revenue targets and business performance.
• A proactive approach to sales, conversion and business development, with the ability to identify and pursue new conference, meeting and events opportunities.
• Exceptional client relationship and communication skills, with a proven ability to build strong relationships with both new and existing clients.
• A genuine passion for creating memorable event experiences, with the ability to understand client needs and deliver solutions that meet both guest expectations and hotel objectives.
• Excellent organisational and multitasking skills, with the ability to manage multiple events, priorities and deadlines in a fast-paced hotel environment.
• Strong problem-solving skills and the ability to collaborate effectively across Sales, Food & Beverage, Rooms and other hotel departments.
• Experience driving event promotions Food & Beverage promotions and leveraging media strategies to drive revenue, with the confidence to present forecasts, results and business plans to senior leadership.
• Experience with Delphi and Opera, with strong computer literacy and the ability to confidently use hotel systems and reporting tools.
• A Degree in Hotel or Hospitality Management will be highly regarded.

Responsibilities

• Leading and developing the Conference & Events team to deliver revenue, profitability and client experience targets.
• Driving conversion of new business opportunities and ensuring all leads are followed up and lost business is revisited.
• Managing the end-to-end sales process from enquiry through to proposal, negotiation, contracting and handover.
• Building strong relationships with key clients, conference planners, and industry partners to grow repeat business.
• Conducting hotel site inspections and client familiarisation to showcase our event spaces, accommodation and F&B offerings.
• Managing the planning and delivery of Conference & Events and Group business, ensuring every detail is accurately captured and communicated.
• Working closely with Sales, Food & Beverage, Rooms and Operations teams to maximise total hotel revenue across accommodation, events and Food & Beverage.
• Overseeing pricing, menus and marketing collateral to ensure our Conference & Events offering remains competitive and up to date.
• Coaching and developing a team through regular feedback, performance conversations and individual development plans.

Education

Degree in Hotel or Hospitality Management

Tools

Delphi

Opera

ISAC

Envision

Job description

IHG Hotels & Resorts in Adelaide is seeking a Conference & Events Manager to lead a high-performing team and convert opportunities into revenue. You will manage the end-to-end sales process, showcase our event spaces, accommodations and F&B offerings to clients, and drive profitability.

The role requires at least five years in hotel Conference & Events, strong budgeting and forecasting skills, and a proactive sales mindset to grow conference, meeting and events opportunities.