Concession Retail Manager | Shellharbour | salt&pepper & The Custom Chef

Global Retail Brands Australia Pty Ltd; Shellharbour; On-site; AUD 60,000 - 90,000; Full time

Job summary

salt&pepper & The Custom Chef are seeking a Concession Retail Manager in Shellharbour to lead our store like it's your own. You’ll coach a high-performing team, own commercial results and ensure every customer leaves with more than they expected.

You bring retail leadership experience, a sharp commercial mind and a genuine passion for home, styling or entertaining, with the ability to bring our ranges to life through styling and storytelling.

Qualifications

• Retail leadership experience
• Sharp commercial mind
• Genuine passion for home, styling or entertaining

Responsibilities

• Bringing our range to life through styling, storytelling and genuine product knowledge
• Helping customers build baskets naturally, from the one item they came in for, to the full look they didn't know they needed
• Creating a store experience that feels premium, curated and welcoming
• Hitting commercial targets (sales, ATV, IPS) the salt&pepper & The Custom Chef way, through expertise and care, never pressure

Job description

Concession Retail Manager | Shellharbour | salt&pepper & The Custom Chef

You'll lead the store like it's your own. A natural coach and brand custodian, you'll build a high-performing team, own the commercial results, and make sure every customer who walks in leaves with more than they expected in the best way.

You bring retail leadership experience, a sharp commercial mind, and a genuine passion for home, styling or entertaining.

What You'll Be Doing

Bringing our range to life through styling, storytelling and genuine product knowledge

Helping customers build baskets naturally, from the one item they came in for, to the full look they didn't know they needed

Creating a store experience that feels premium, curated and welcoming

Hitting commercial targets (sales, ATV, IPS) the salt&pepper & Custom Chef way, through expertise and care, never pressure

Why salt&pepper & The Custom Chef

Category leader - the most loved name in Australian tabletop and homewares

Real career growth - across 55 stores nationally, with genuine pathways from Sales Assistant to Store Manager and beyond

A brand with heart - proudly built on creating everyday rituals and memories, not just selling product

Product you'll love - work surrounded by the ranges you'll want in your own home

A team that backs you - ongoing coaching, training and support to help you grow

salt&pepper & The Custom Chef are an equal opportunity employer. We welcome applications from people of all backgrounds and experiences.