Concession Retail Manager | Sydney City | salt&pepper & The Custom Chef

Global Retail Brands Australia Pty Ltd; Sydney; On-site; AUD 75,000 - 95,000; Full time

Job summary

salt&pepper & The Custom Chef is seeking a Concession Retail Manager for Sydney City to lead the store at MYER Sydney City.

You will coach a high-performing team, own commercial results and ensure every customer leaves with more than they expected through styling and product knowledge.

The role focuses on delivering a premium store experience, achieving sales targets, and developing pathways from sales to store leadership.

Qualifications

• Minimum retail leadership experience.
• Strong commercial acumen and customer focus.
• Passion for home, styling or entertaining.

Responsibilities

• Bringing our range to life through styling, storytelling and genuine product knowledge.
• Helping customers build baskets naturally, from the one item they came in for, to the full look they didn't know they needed.
• Creating a store experience that feels premium, curated and welcoming.

Skills

Retail leadership

Brand custodian

Coaching & development

Customer service

Job description

Concession Retail Manager | Sydney City | salt&pepper & The Custom Chef

Location: SYDNEY CITY (M22)

You'll lead the store like it's your own, at MYER Sydney City. A natural coach and brand custodian, you'll build a high-performing team, own the commercial results, and make sure every customer who walks in leaves with more than they expected in the best way.

You bring retail leadership experience, a sharp commercial mind, and a genuine passion for home, styling or entertaining.

What You'll Be Doing

• Bringing our range to life through styling, storytelling and genuine product knowledge
• Helping customers build baskets naturally, from the one item they came in for, to the full look they didn't know they needed
• Creating a store experience that feels premium, curated and welcoming
• Hitting commercial targets (sales, ATV, IPS) the salt&pepper & Custom Chef way, through expertise and care, never pressure

Why salt&pepper & The Custom Chef

• Category leader - the most loved name in Australian tabletop and homewares
• Real career growth - across 55 stores nationally, with genuine pathways from Sales Assistant to Store Manager and beyond
• A brand with heart - proudly built on creating everyday rituals and memories, not just selling product
• Product you'll love - work surrounded by the ranges you'll want in your own home
• A team that backs you - ongoing coaching, training and support to help you grow

salt&pepper & The Custom Chef are an equal opportunity employer. We welcome applications from people of all backgrounds and experiences.

This position is available at: SYDNEY CITY (M22)
436 George Street
Sydney
2000 New South Wales View on Map