Concession Manager - Fashion Leader (Rotating Roster)

Country Road Group; Brisbane; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Salary package & roster balance

Product allowance

Staff discounts

Health & wellbeing partnerships

Parental leave

Job summary

Country Road Group is hiring a Trenery Concession Manager to lead a high‑performing team within a David Jones concession. You will drive exceptional customer experiences, optimise profitability, and maintain a safe, efficient store environment that reflects our brand values.

You will coach staff, manage stock and rosters, and collaborate with concession partners to deliver strong store results and a culture of learning and accountability across the business.

Qualifications

• Experience leading a fashion retail team.
• Strong customer service and store leadership.
• Experience with rosters and budgets.

Responsibilities

• Coach and provide feedback to team to deliver exceptional store experiences.
• Lead operations through stock management and loss prevention.
• Attract, engage, and retain talent with succession planning.
• Maintain a safe workplace and promote wellbeing.
• Align team with brand strategy and communicate roles.
• Build relationships with concession management to drive performance.
• Model CRG cultural attributes to foster learning and ownership.

Skills

Leadership

People management

Customer service

Stock management

Roster planning

Budget management

Tools

POS systems

Excel

Job description

Country Road Group is hiring a Trenery Concession Manager to lead a high‑performing team within a David Jones concession. You will drive exceptional customer experiences, optimise profitability, and maintain a safe, efficient store environment that reflects our brand values.

You will coach staff, manage stock and rosters, and collaborate with concession partners to deliver strong store results and a culture of learning and accountability across the business.