Compliance Officer

Australian Compliance Institute; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

Custm in Melbourne is seeking a seasoned Training and Compliance Manager to safeguard regulatory alignment and foster continuous learning across the workforce. You will develop programs, lead audits, and drive safety and compliance in transport operations.

You will oversee onboarding, record-keeping, incident investigations, and collaboration with regulators and external auditors. Strong leadership and communication are essential.

Qualifications

• Bachelor’s degree in a related field (e.g., Business, Logistics, Compliance).
• Extensive experience in compliance management within the transport and logistics industry.
• Strong knowledge of transportation regulations and industry best practices.
• Proven experience in designing and delivering training programs.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.

Responsibilities

• Stay up-to-date with all relevant laws, regulations, and industry standards applicable to the transport and logistics sector.
• Develop, implement, and maintain compliance programs and policies to ensure the company’s operations meet all legal requirements.
• Design, develop, and deliver training programs that address the specific needs of our employees, including driver safety, compliance, and operational excellence.
• Establish a comprehensive onboarding process for new employees, ensuring they receive proper training on safety and compliance protocols.
• Identify training needs through regular assessments and feedback mechanisms.
• Maintain accurate and up-to-date records related to training, certifications, and compliance activities.
• Oversee the documentation of incident reports, investigations, and corrective actions taken to address compliance issues.
• Conduct regular internal audits and inspections to evaluate compliance with company policies and regulatory requirements.
• Develop and implement corrective action plans based on audit findings.
• Collaborate with regulatory agencies, industry associations, and other stakeholders to stay informed about industry trends and regulatory changes.
• Act as a liaison between the company and external auditors or inspectors.
• Foster a culture of compliance and continuous improvement within the organisation.

Skills

Leadership

Training delivery

Compliance management

Stakeholder engagement

Communication

Education

Bachelor’s degree in Business, Logistics, or Compliance

Job description

Objective

At Custm, we are dedicated to every client’s success. We are seeking a highly motivated and experienced Training and Compliance Manager to join our team. The Training and Compliance Manager will play a pivotal role in ensuring that our operations adhere to industry regulations and best practices while fostering a culture of continuous learning and development among our workforce. The ideal candidate will have a passion for the last mile in the courier PUD industry and a drive for providing exceptional support to our drivers and clients.

Key Result Areas and Responsibilities

• Stay up-to-date with all relevant laws, regulations, and industry standards applicable to the transport and logistics sector.
• Develop, implement, and maintain compliance programs and policies to ensure the company’s operations meet all legal requirements.
• Design, develop, and deliver training programs that address the specific needs of our employees, including driver safety, compliance, and operational excellence.
• Establish a comprehensive onboarding process for new employees, ensuring they receive proper training on safety and compliance protocols.
• Identify training needs through regular assessments and feedback mechanisms.
• Maintain accurate and up-to-date records related to training, certifications, and compliance activities.
• Oversee the documentation of incident reports, investigations, and corrective actions taken to address compliance issues.
• Conduct regular internal audits and inspections to evaluate compliance with company policies and regulatory requirements.
• Develop and implement corrective action plans based on audit findings.
• Collaborate with regulatory agencies, industry associations, and other stakeholders to stay informed about industry trends and regulatory changes.
• Act as a liaison between the company and external auditors or inspectors.
• Foster a culture of compliance and continuous improvement within the organisation.

Qualifications and Education Requirements

• Bachelor’s degree in a related field (e.g., Business, Logistics, Compliance).
• Extensive experience in compliance management within the transport and logistics industry.
• Strong knowledge of transportation regulations and industry best practices.
• Proven experience in designing and delivering training programs.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.