Compliance Manager

What Ability; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

What Ability is seeking a Compliance Manager to join our National Team in Sydney. You will oversee the NDIS Practice Standards, manage quality and compliance activities, and build relationships with like-minded organisations.

This role develops and maintains quality assurance protocols, monitors compliance elements, and collaborates with the CEO and marketing to ensure privacy and confidentiality across social media channels.

Qualifications

• Minimum 3 years relevant experience in compliance or quality assurance.
• Strong understanding of NDIS requirements and governance frameworks.
• Ability to translate vision into actionable quality plans.

Responsibilities

• Ensure quality and compliance activities for the NDIS Practice Standards are upheld and maintained.
• Lead and manage compliance and quality improvement system activities and meetings.
• Seek opportunities for relationships with like-minded organisations.
• Monitor all compliance elements and ensure executions fit within What Ability Pillars.
• Manage the NDIS Quality and Safeguards Commission on authorised and interim regulated practices.
• Develop, implement, and maintain quality assurance protocols.
• Collaborate with the CEO and marketing team to uphold privacy on social media platforms.

Skills

Compliance management

NDIS knowledge

Regulatory understanding

Strategic thinking

Job description

We’re looking for a Compliance Manager to join our National Team in Sydney. The successful candidate will be joining a very passionate team, dedicated to putting happiness first for people living with a disability.

Role Responsibilities

• Ensure quality and compliance activities for the NDIS Practice Standards and What Ability Policy and Procedures are upheld and maintained.
• Lead and manage compliance and quality improvement system activities and meetings.
• Seek out opportunities for relationships with other like-minded organisations.
• Monitor all compliance elements and ensure executions fit within What Ability Pillars.
• Manage the NDIS Quality and Safeguards Commission on authorised and interim regulated restrictive practices.
• Develop, implement, and maintain quality assurance protocols.
• Work closely with the CEO and marketing team to ensure all privacy and confidentiality requirements are adhered to on all social media platforms.

Key Skills and Attributes

• Minimum 3 years relevant experience.
• Strategic thinker with the ability to translate vision into actionable plans.
• Outstanding analytical and problem-solving abilities.
• Beneficial if you have a deep understanding of compliance and regulatory requirements in the disability sector.

About What Ability

What Ability is a registered NDIS disability service provider, operating across four states in Australia. We are passionate about creating engaging and fun experiences for people with disabilities, supporting them to live their best lives. With a National Team of over 800 support workers, including professional and semi-professional athletes, we empower individuals with disabilities by putting happiness first.

We exist to bring joy to those living with a disability, believing wholeheartedly that happiness comes first. Our vision is to create an inclusive world where everyone, regardless of their abilities, can thrive.