Compliance and Assurance Coordinator

Footprints Community Ltd; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary packaging up to $18,550 to help

Birthday leave

Gifted leave during end-of-year period

Employee Assistance Program

Job summary

Footprints Community Ltd in Fortitude Valley, Queensland, invites applications for a Compliance and Assurance Coordinator to support our audit and assurance framework. You will oversee internal and external audits, manage evidence for accreditation, and monitor regulatory requirements across HSQS, aged care, mental health, privacy and safety.

We seek a detail‑oriented, proactive professional with strong analytical ability, sound judgement, and the capacity to work across teams to help leaders

Qualifications

• Experience coordinating or supporting internal and external audits, including planning, evidence collection, reporting, analysis and stakeholder advisory support.
• Strong understanding of regulatory, legislative and contractual requirements in community services (HSQS, Aged Care, Mental Health, privacy, safety).
• Experience monitoring regulatory and legislative changes, assessing organisational impact and maintaining compliance registers.
• Experience supporting assurance frameworks, audit programs, accreditation processes or governance activities.
• Proven ability to identify compliance risks, support corrective actions and monitor implementation and risk mitigation strategies.
• Collaborative approach to teamwork with capacity to support and guide others in understanding compliance requirements.
• Ability to prepare clear briefing notes, compliance summaries and audit reports for leadership audiences.
• Proficient in Microsoft Office and quality management systems (IonMy or similar).
• Previous not-for-profit or community services exposure is advantageous.

Responsibilities

• Coordinate internal and external audits, including planning, evidence collection and reporting.
• Maintain compliance registers and monitor regulatory changes across HSQS, aged care, mental health, privacy and safety.
• Support accreditation processes, governance activities and assurance programs.
• Provide compliance advice to leaders and cross-functional teams.
• Identify risks and support remediation actions to ensure timely mitigation.

Skills

Audit coordination

Regulatory understanding

Compliance monitoring

Stakeholder advisory

Risk mitigation

Team collaboration

Briefing notes

Microsoft Office

IonMy

Not-for-profit experience

Education

Relevant qualification in compliance/quality/contract management

Tools

IonMy

Microsoft Office

Job description

Footprints Community Ltd – Fortitude Valley QLD

Footprints is a leading not for profit organisationsupporting older Australians and people experiencing mental health challenges.Since 1991, we have grown into a multi-site provider known for person-led,innovative and integrated services that enhance wellbeing, independence andsocial connection. Through strong partnerships across health, housing andcommunity sectors, we deliver meaningful, lasting impact. As a Best WorkplaceAward winner, we are guided by strong leadership, collaboration and a shared commitmentto strengthening communities.

About the opportunity

The Compliance and Assurance Coordinator supportsFootprints' Audit & Assurance Framework through the coordination andoversight of internal assurance activities and external audit requirements. Therole is responsible for maintaining audit readiness, coordinating evidencemanagement processes, supporting accreditation activities, and monitoring andanalysing compliance against regulatory, contractual and accreditationrequirements.

The role has primary responsibility for monitoring andactioning incoming legislative and regulatory compliance alerts, maintainingthe organisation's legislative compliance register, interpreting emergingcompliance obligations and administering the contract management system toensure contractual obligations are met and risks are assessed and escalated ina timely manner. Working collaboratively across the organisation, the roleprovides assurance support and advice, facilitates external audits and accreditationassessments, and assists leaders to understand and demonstrate compliance withorganisational and sector standards.

Success in this role requires a detail-orientated andproactive professional with strong organisational skills, a sound understandingof quality and compliance systems, well-developed analytical and professionaljudgement capabilities, and the ability to work collaboratively acrossteams. The ideal candidate will demonstrate strong communication skills,integrity and an understanding of community services.

What you will bring:

• Demonstratedexperience coordinating or supporting internal and external audits,including planning, evidence collection, reporting, analysis andstakeholder advisory support.
• Strongunderstanding of regulatory, legislative and contractual requirements incommunity services (HSQS, Aged Care, Mental Health, privacy, safety),including the ability to interpret and apply requirements within anorganisational context.
• Experiencemonitoring regulatory and legislative changes, assessing organisationalimpact and maintaining compliance registers.
• Experiencesupporting assurance frameworks, audit programs, accreditation processesor governance activities.
• Provenability to identify compliance risks, support corrective actions andmonitor implementation, including advising stakeholders on risk mitigationstrategies.
• Collaborativeapproach to teamwork, with a capacity to support and guide others inunderstanding compliance requirements.
• Abilityto prepare clear briefing notes, compliance summaries and audit reports,including analysis and recommendations for leadership audiences.
• Proficientin Microsoft Office and business systems.
• Experienceusing Quality Management system such as IonMy or similar.
• Previousexperience in a not-for-profit, community services, health, housing, agedcare or similar environment.

Requirements:

• CurrentQueensland Class C Driver's Licence.
• NDISWorker Screening Check or current Yellow Card and Blue Card.
• Relevantqualification in compliance, quality, contract management, projectadministration or a related discipline (desirable).

What we offer

• Salarypackaging up to $18,550 to reduce your taxable income and increase yourtake-home pay.
• Anadditional day of birthday leave each year.
• Giftedleave during part of the end-of-year shutdown period, subject toorganisational arrangements.
• Confidentialsupport through our Employee Assistance Program.

Contact

For further information, please contact Janine at**********@footprintscommunity.org.au.

To learn more about Footprints, please visit our website:https://footprintscommunity.org.au/work-with-us

Equal opportunity

Footprints encourages applications from all people. Weare committed to providing equal opportunities to all employees, no mattertheir sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-termemployment opportunities for First Nations peoples, Footprints stronglyencourages Aboriginal and Torres Strait Islander applicants for thisposition.Footprints Community acknowledges the traditional ownersof the land and pays respect to Elders past and present, and thank them fortheir wisdom and guidance.