Clinical Case Manager / Care Designer

Nurse Next Door; Cleveland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Excellent remuneration package

World-Class training and development

Award-winning culture

Job summary

Nurse Next Door Australia is seeking a Registered Nurse to design and oversee client care plans in our in-home care program. You will lead a team of caregivers and nurses, ensuring safe, compassionate care and strong relationships with clients and external health professionals.

You will manage a portfolio of clients, collaborate with our Clinical leadership, and drive quality care within a flexible home-care environment.

Qualifications

• Registered Nurse with current AHPRA registration.
• Experience leading a clinical team in community care or aged care.
• Skills in wound care, catheterisation, diabetes management and manual handling.

Responsibilities

• Design, evaluate and oversee tailored client care plans.
• Lead and develop a growing team of caregivers and nurses.
• Meet clients to set up individualized care plans meeting their needs.
• Ensure high clinical standards and incident management.

Skills

Clinical leadership

Wound care

Catheterisation

Diabetes management

Manual handling

Time management

Communication

Team management

Education

AHPRA Registered Nurse

Job description

Are you genuinelypassionate about making a difference?

Are youactively looking to better lives for those you care for?

Are yousearching for an opportunitytoto develop your scope of practice and approach to in-home health care?

If this sounds like we are describing you, we would love to hear from you!

About Us

Nurse Next Door is dedicated to delivering flexible in-home care nursing, caregiving, and 24/7 companionship care options to those in the aged care and disability sector, helping people to live more fulfilling lives both at home and in the wider community.

The Role

Nurse Next Door is on the hunt for a superstar Care Designer (Registered Nurse) who will design, evaluate and oversee our clients care plans in working towards the common goal of making their lives better to ensure they are safe and happy in their own homes. In addition, this role comes with the opportunity to lead a team of caregivers and nurses, who are passionate about making a difference.

Our Story

Nurse Next Door is a leading home care service provider operating in Australia, the UK, Canada, and the USA. We are consistently recognised as an employer of choice and are constantly on the lookout for the best people to help others live more enjoyable lives. We’re more than just home care, we strive to provide companionship and a life lived as well as can be.

WeMake Lives Better every day for our clients and care team through our 4 core values :

• WOW Customer Experience
• Find a Better Way
• Passionate About Making a Difference

Your Next Adventure

Operating in a home care environment, you will be ensuring that our clients are safe and happy in their own homes. You will be responsible for managing an existing portfolio of clients and staff, as well as meeting with potential clients to set up individualized care plans to meet their unique needs.

Reporting to our Chief Clinical Officer, your role as part of our leadership team will be to build our client base through business development activities, clinically support and oversee the care of our current clients and oversee the management of a team of caregivers and nurses. You will do this with the support of our multiple Care Ambassadors (who act as Clinical team leaders and are the frontline managers for staff and clients), and a supportive Administration and Operations Team. Duties will include but will not be limited to the following:

Meet with potential clients to consult on their options for premium home care services.

Design tailored and meaningful client care plans that foster positive relationships between our clients, the Care Team and their external health professionals and stakeholders

Support our clients with delivering Nursing and Caregiving visits

Oversee client clinical care of low and high intensity clients and maintain meticulous care documentation records

Be accountable for maintaining the high clinical standards set by Nurse Next Door Brisbane, following the documented policies and procedures including incident management

Oversee the management and development of a growing team of caregivers and nurses.

Build professional relationships with relevant stakeholders in the health industry

Believe in Making Lives Better® for our clients every day through thoughtful care and support

Celebrate Happier Ageing®, enabling our clients to live a fulfilling life at home as long as possible, doing what they love to do

Make it your mission to make a difference in the lives of those around you

Represent the Nurse Next Door brand in all things you do.

Why We’ll love you

• 5-7 years of experience as a Registered Nurse
• Previous community care experience in the field of NDIS and Aged Care
• Proven previous experience leading a clinical team
• You will have current experience/knowledge in wound care, catheterisation, medication management, diabetes management and manual handling practices
• You are a self-led leader with the ability to take responsibility for your behaviour and success.
• You have a proven track record in meeting KPI's and promoting success of the team.
• You are exceptionally well organized, demonstrate impeccable time management skills, and possess excellent verbal and written communication skills
• You enjoy networking and building relationships with stakeholders across the sector
• You will be able to work in a fast paced environment where you are flexible, adaptable and able to respond easily to last minute changes or challenges
• You will be genuinely compassionate, and show passion about making a difference in the lives of those you meet
• Be proficient in the use of technology across different software systems and different applications.

Why You’ll Love Us

Our people promise! We want to be the next step in your career and provide opportunities for career growth and progression.

An excellent remuneration package based on experience

An award-winning culture recognised for being disruptive and innovative within the healthcare space

We’ll guide you whilst allowing you to thrive on your own two feet

We celebrate and recognise every achievement, no matter big or small

You’ll build lasting relationships with everyone you meet, from clients to carers, to Support Coordinators and other industry stakeholders

World-Class training and development, plus the chance to drive around in our iconic pink cars

Job Requirements

• AHPRA Registration as a Registered Nurse
• Up-to-date skills in catheterisation, wound care management, diabetes management and manual handling practices (continence care desirable)
• Strong interpersonal skills and a service-first mentality
• Strong time management and organizational skills
• Technologically savvy with mobile apps, desktop applications and G-suite
• Requires some flexibility and availability to work occasional evenings and weekends on-call as required
• CPR & First Aid Certification
• Current QLD Drivers License (with no restrictions)
• National Police Check (Aged Care/ Vulnerable Persons Sector)
• NDIS Worker Screening Check
• NDIS Worker Orientation Module Completion
• Working with Children Check