Compassionate Complex Mental Health Support Worker

Empower Living; Canberra; On-site; AUD 65,000 - 82,000; Full time

Job summary

Empower Living Pty Ltd in Canberra is seeking a qualified Complex Mental Health Support Worker to join our local team, providing person-centred supports to NDIS participants with psychosocial disabilities. You will support daily routines, safety, documentation, and coordination with families, Care Managers, clinicians and other providers, while upholding privacy and boundaries.

Applicants must hold a relevant Australian qualification in mental health or community services and have valid working

Qualifications

• Applicants must hold a recognised mental health or community services qualification.
• Qualifications may include Cert IV Mental Health, Diploma Mental Health, Diploma Community Services.
• Australian or NZ qualifications welcomed; other countries with evidence of equivalence considered.
• Valid Australian working rights are required.

Responsibilities

• Provide individualised support to participants with complex mental health needs.
• Support daily routines, household tasks, appointments and community access.
• Follow individual support plans, risk assessments and behaviour support plans.
• Develop coping strategies and emotional regulation skills with participants.
• Maintain accurate notes, incident reports and documentation.
• Collaborate with families, carers, Care Managers, clinicians and providers.
• Uphold privacy, boundaries and duty of care.

Skills

Trauma-informed practice

Person-centred care

Communication

Documentation

Independence support

Teamwork

Education

Certificate IV in Mental Health

Diploma of Community Services

Certificate III or IV in Individual Support or Disability

Bachelor’s degree in Psychology or Social Work

Diploma of Mental Health

Job description

Empower Living Pty Ltd in Canberra is seeking a qualified Complex Mental Health Support Worker to join our local team, providing person-centred supports to NDIS participants with psychosocial disabilities. You will support daily routines, safety, documentation, and coordination with families, Care Managers, clinicians and other providers, while upholding privacy and boundaries.

Applicants must hold a relevant Australian qualification in mental health or community services and have valid working