Compassionate Aged Care Intake & Onboarding Coordinator

Beenleigh & Districts Senior Citizens Centre; Logan City; On-site; AUD 60,000 - 70,000; Full time

Job summary

Beenleigh & Districts Senior Citizens Centre in Beenleigh, QLD, is seeking a dedicated Support at Home Intake Officer. This full-time role handles enquiries, referrals and onboarding for aged care services, ensuring a welcoming and efficient first experience for clients and families.

You will manage intake processes, coordinate appointments, and collaborate with Care Partners and internal teams to deliver high-quality, client-centered service. A proactive, empathetic approach is essential.

Qualifications

• Experience in intake or onboarding services in aged care or health care settings.
• Excellent communication and interpersonal skills.
• Ability to coordinate appointments and referrals.

Responsibilities

• Handle enquiries, referrals and onboarding for aged care services.
• Manage intake processes and coordinate appointments.
• Collaborate with Care Partners and internal teams to deliver client-centred service.

Skills

Intake coordination

Customer service

Empathy

Job description

Beenleigh & Districts Senior Citizens Centre in Beenleigh, QLD, is seeking a dedicated Support at Home Intake Officer. This full-time role handles enquiries, referrals and onboarding for aged care services, ensuring a welcoming and efficient first experience for clients and families.

You will manage intake processes, coordinate appointments, and collaborate with Care Partners and internal teams to deliver high-quality, client-centered service. A proactive, empathetic approach is essential.