Companion (AIN)

Bachrach Naumburger Group; Coffs Harbour; Presencial; AUD 40.000 - 57.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff discounts

Employee Assistance Program

Ability to proactively contribute to a

Descripción de la vacante

The Shoreline is seeking Qualified AINs for our Companion role on the Mid North Coast of NSW. You will combine the traditional role of personal carer with organising lifestyle activities for residents. You will report directly to the Registered Nurse on Duty and indirectly to the Director of Care.

A key focus is understanding resident preferences and integrating these into how care is delivered. Companions document progress notes and charts using handheld devices and are responsible for working

Formación

• Demonstrated empathy with and commitment to the care of older people.
• Demonstrated understanding of and experience in delivering exceptional customer centred service outcomes.
• Ability to demonstrate kindness and empathy across all channels and model behaviours that align with The Shoreline's CREED.
• Understanding of the ageing process and a commitment to advocate for older people in residential care and/or home care.
• Experience in planning and undertaking lifestyle activities with older people.
• Police check clearance; and
• Up-to-date vaccination as required by legislation or industry best practice from time to time.

Responsabilidades

• Providing day to day personal care for our residents according to their individual care plan.
• Assist in the development and implementation of lifestyle programs and leisure activities for residents, in conjunction with the Lifestyle Coordinator.
• Create a home-like environment where residents feel safe to make choices in how they live.
• Know the life stories and preferences of each resident and use this information to deliver person-centred care.
• Document service delivery outcomes in progress notes, charts and so on using The Shoreline's hand-held devices and technology.
• Document resident feedback including compliments, comments and complaints and elevate these to management for timely responses
• Interact with residents in a kind, caring and respectful manner.

Conocimientos

Empathy

Customer service

Compassion

Aged care knowledge

Lifestyle activities planning

Police check

Vaccination

Educación

Certificate III in Individual Support

Descripción del empleo

• Competitive hourly rate range starting at $35.50 plus super and shift penalties
• Additional pay point increases to reward performance, upskilling and tenure of employment
• Benefit from staff discounts
• Employee Assistance Program
• Ability to proactively contribute to the processes and evolving culture of the organisation

The Shoreline is seeking Qualified AINs for our Companion role, who are passionate about bringing comfort to the elderly and who share our overarching CREED:

Caring - We care and act with compassion

Respect - We value our residents' needs, diversity & lifestyle choices

Excellence - We provide best practice, quality and safe care & services to support all of our residents

Engaged - We are there for our residents and we are empowered to find ways to say 'yes'

Dignity - We support our residents to make the choice to live the lifestyle they want

About The Role:

The Shoreline embodies a different model of care, and we are excited to have you become a partner in that. As a Companion you will combine the traditional role of personal carer with organising lifestyle activities for residents. You will report directly to the Registered Nurse on Duty and indirectly to the Director of Care. A key focus is understanding resident preferences and integrating these into how care is delivered. Companions document progress notes and charts etc using handheld devices and are responsible for working alongside our residents to create a truly person-centred experience. You will hold a minimum of Certificate III in Individual Support and work in the job towards being Medication Competent.

In this role, you will be responsible for:

• Providing day to day personal care for our residents according to their individual care plan
• Assist in the development and implementation of lifestyle programs and leisure activities for residents, in conjunction with the Lifestyle Coordinator
• Create a home-like environment where residents feel safe to make choices in how they live.
• Know the life stories and preferences of each resident and use this information to deliver person-centred care.
• Document service delivery outcomes in progress notes, charts and so on using The Shoreline's hand-held devices and technology.
• Document resident feedback including compliments, comments and complaints and elevate these to management for timely responses
• Interact with residents in a kind, caring and respectful manner.

About Us:

The Shoreline is a luxury aged care facility on the Mid North Coast of NSW. The precinct boasts a fresh, resort-like atmosphere and a focus on high quality care of our aged residents and building a community in the superb beach side location where we live and work. In operation for under a year, The Shoreline is retirement living and premium residential aged care all packaged in to one breathtaking coastal site. The care facility is located within the village of luxury units and villas and is a stone's throw away from a major shopping centre, beautiful beaches, and restaurants. We are a breath of fresh air in the region, bringing the most modern-day practices to the forefront of our residents ageing experience.

About You:

As someone with a proven track record of compassion, you will demonstrate kindness and empathy with the elderly and other diverse individuals. You will possess an intuitive responsiveness to aged care residents' individual wants and needs, whilst maintaining calm, composed and optimistic when faced with stressful or high pressure situations. You are motivated by the opportunity to contribute to bettering the life of our aged care residents and driven to be a part of a facility that truly aims to set a new standard.

To succeed in this role you will need the following skills and attributes:

• Demonstrated empathy with and commitment to the care of older people
• Demonstrated understanding of and experience in delivering exceptional customer centred service outcomes
• Ability to demonstrate kindness and empathy across all channels and model behaviours that align with the Shoreline's vison and CREED
• Understanding of the ageing process and a commitment to advocate for older people in residential careand/or home care.
• Experience in planning and undertaking lifestyle activities with older people
• Police check clearance; and
• Up-to-date vaccination as required by legislation or industry best practice from time to time.

If you meet the above criteria and you're interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!