Catering, Food Service And Housekeeping Staff

The Shoreline; Coffs Harbour; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Staff discounts

Competitive hourly rate with shift Pen

Contribute to processes and evolving文化

Grow and develop with the business

Job summary

The Shoreline is seeking friendly and efficient catering staff who would love to make a difference to the lives of our aged residents while working in our food preparation role and who share our overarching CREED:

Caring, Respect, Excellence, Engaged, Dignity. You will ensure a high standard of dining experience and assist in food preparation, café duties and meal delivery within our aged care home and village.

Qualifications

• Commercial kitchen experience desirable.
• Understanding of how to maintain a clean and safe kitchen environment.
• Empathy and commitment to the care of older people.
• Strong customer service and interpersonal skills.
• Ability to deliver exceptional customer-centred service outcomes.
• Police check clearance; vaccination as required.

Responsibilities

• Undertake food production, stock control and food storage, preparation, cooking, presentation, and delivery in line with food safety and aged care legislation.
• Assist the Chef in breakfast, lunch and dinner preparation.
• Morning tea, afternoon tea and supper trolley runs, delivering beverages, biscuits, cakes and sandwiches to rooms.
• Deliver meals to rooms or within the home/village as required.
• Maintain kitchen hygiene, sanitation and cleanliness; follow audit trails for catering records.
• Work as part of a team and support new employees as a buddy when needed.

Skills

Commercial kitchen exp

Job description

• Benefit from staff discounts
• Competitive hourly rate plus shift penalties
• Ability to proactively contribute to the processes and evolving culture of the organisation
• Opportunity to grow and develop alongside the business

The Shoreline is seeking friendly and efficient catering staff who would love to make a difference to the lives of our aged residents while working in our food preparation role and who share our overarching CREED:

Caring - We care and act with compassion

Respect - We value our residents' needs, diversity & lifestyle choices

Excellence - We provide best practice, quality and safe care & services to support all of our residents

Engaged - We are there for our residents and we are empowered to find ways to say 'yes'

Dignity - We support our residents to make the choice to live the lifestyle they want

About The Role:

As a member of our catering team, you will ensure a high standard of food service within our residential aged care home. You will work alongside the Companions, ensuring that residents receive the highest quality dining experience every time. You will assist the Chef with food preparation: eg side salads, sandwiches, plating desserts and vegetable preparation and may assist in the Café and delivering meals within the Home or the Village.

In this role, you will be responsible for:

• Undertake food production, stock control and food storage, preparation, cooking, presentation, and delivery in line with federal and state food safety and aged care legislation, regulation, and best practice.
• Assist the Chef in the preparation of breakfast, lunch, and dinner.
• Morning tea, afternoon tea and supper trolley runs, you must be able to find your way around and deliver hot and cold beverages, biscuits, cakes and sandwiches to rooms.
• Water jug delivery morning and supper (fresh cold water first thing every morning and second delivery at supper trolley run).
• Assist in coffee shop as required.
• Be able to do room delivery of special meals or meals ordered from the retirement village.
• Be able to work around people, be polite and accepting of resident input.
• Use the dishwasher and keep kitchen tidy and clean.
  
• Ensure the agreed mealtimes are adhered to and that meals are provided in a consistent high quality, person centred and efficient manner.
  
• Follow sanitation practices to ensure that all employees meet established standards.
  
• Follow systems to ensure retention of catering records for audit and accountability purposes.
  
• Work as a team member and provide a supportive environment for all employees, including acting as a ‘buddy’ to new employees when required.

About Us:

The Shoreline is the newest luxury aged care facility on the Mid North Coast of NSW. The precinct boasts a fresh, resort-like atmosphere and a focus on high quality care of our aged residents and building a community in the superb beach side location where we live and work. In operation for under a year, The Shoreline is retirement living and premium residential aged care all packaged in to one breathtaking coastal site. The care facility is located within the village of luxury units and villas and is a stone’s throw away from a major shopping centre, beautiful beaches, and restaurants. We are a breath of fresh air in the region, bringing the most modern-day practices to the forefront of our residents ageing experience.

About You:

As a multi skilled staff member in a residential aged care facility, you will work across at least 2 roles although at separate times. You will be flexible, a quick learner and possess diligence to perform your role to a high standard and a keen work ethic. You have some knowledge of health and hygiene practices in a commercial kitchen and possess a keen eye for detail. You have outstanding organisational skills and the ability to work well under pressure whilst striving for continuous improvement. Above all, you are committed to making a difference in the lives of our aging residents through food.

To succeed in this role, you will need the following skills and attributes:

• Commercial kitchen experience (desirable)
• An understanding of how to maintain a safe and clean environment for resident, staff, and visitors
• Demonstrated empathy with and commitment to the care of older people
• Demonstrated interpersonal and communication skills and excellent customer service skills
• Demonstrated understanding of and experience in delivering exceptional customer centred service outcomes
• Ability to model behaviours that align with the Shoreline's vison and CREED
• Police check clearance; and
• Up-to-date vaccination as required by legislation or industry best practice from time to time.