Community Transport Operations Lead

Access Sydney Community Transport; Sydney; On-site; AUD 90,000 - 115,000; Full time

Job summary

Access Sydney Community Transport in Homebush NSW is seeking an experienced Transport Operations Coordinator to lead our transport operations team and deliver safe, reliable and client‑focused services. You will play a key role in ensuring older people, people with disability and transport‑disadvantaged individuals remain connected to their communities through accessible transport.

As a strong operational leader with experience in transport, logistics or fleet management, you will drive

Qualifications

• Demonstrated leadership experience managing transport, logistics, operational or service delivery teams.
• Strong operational management skills including fleet management, compliance, risk management and workplace safety.
• Strong analytical, reporting and problem-solving capabilities.
• Excellent communication and stakeholder engagement skills.
• Advanced computer skills including Microsoft Office and transport management systems.
• NSW Driver Licence with a good driving record (Light Rigid or above highly regarded).
• NSW Bus Operator Accreditation or willingness to obtain within six months.

Responsibilities

• Coordinate daily transport services to ensure safe, efficient and reliable service delivery.
• Lead, coach and supervise operational staff, including drivers, scheduling and fleet management personnel.
• Oversee vehicle maintenance, repairs, inspections, replacement and compliance activities.
• Maintain fleet records and monitor vehicle performance.
• Maintain policies, procedures, records and operational documentation.
• Monitor service performance and implement improvement initiatives.
• Manage recruitment, onboarding, training and performance development.
• Manage customer complaints and service issues.
• Prepare for accreditation and regulatory audits.

Skills

Leadership

Fleet management

Compliance

Workplace safety

Analytical skills

Communication

Reporting

Stakeholder engagement

Education

NSW Bus Operator Accreditation

Tools

Microsoft Office

Transport management systems

Job description

Access Sydney Community Transport in Homebush NSW is seeking an experienced Transport Operations Coordinator to lead our transport operations team and deliver safe, reliable and client‑focused services. You will play a key role in ensuring older people, people with disability and transport‑disadvantaged individuals remain connected to their communities through accessible transport.

As a strong operational leader with experience in transport, logistics or fleet management, you will drive