Public Transport Coordination Leader

Transport for NSW; Sydney; On-site; AUD 142,000 - 159,000; Full time

Job summary

Transport for NSW in Eveleigh, NSW, is seeking a qualified professional to lead and support the Public Transport operations team in a live environment, driving improvements and efficiencies across the NSW Public transport network. The role requires strong stakeholder engagement and a holistic view of customer journeys.

The position is an Award Transport Grade 8, permanent full-time, on-site in Eveleigh with a 35-hour week.

Qualifications

• Experience in public transport coordination is advantageous.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Lead and support the Public Transport operations team in a live environment, focusing on improvements and efficiencies across the NSW Public transport network.
• Collaborate with stakeholders to implement strategies that mitigate disruptions using intelligent transport solutions.

Job description

Organisation/Entity: Transport For NSW

Job category: Projects

Job location:

Eveleigh, NSW, AU, 2015

Job reference number: 111186

Employment type: Permanent Full-Time

Salary range: $141678.0-$158677.0

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Work within our Public Transport Coordination Team within the Operations Management Branch of the Coordinator General division at Transport for NSW.

This role will see you lead and support the Public transport operations team within a live environment, where you will focus on improvements and efficiencies to our operational coordination across the NSW Public transport network.

You will be collaborating and building effective relationships with our stakeholders and implement strategies that will mitigate disruptions to our customers through effective application of intelligent transport solutions.

For more information on this position and business unit, view the role description and information pack.

About You

Your experience and knowledge are in public transport modes such as Bus, Train, Ferry & Metro operations, where you can also bring strong skills and experience in people leadership.

You’re recognised for your experience working in public transport coordination that provides you with the ability to see the broader customer impact and provide a holistic view to the team and the overall success to customer journeys.

In summary, this is a role that will enable you to utilise your strong communication and stakeholder engagement skills within a large-scale customer operational environment. This will see you lift capability standards, bring cultural change and drive continuous improvement.

This is an Award Transport Grade 8 Permanent Full-Time role that is based on-site in Eveleigh at the TMC and is a rostered position from Monday to Friday (split between an AM & PM shift). You will work an average of 35 hours per week. Working arrangements may include a standard Monday to Friday roster of 7 hour shifts or a rotating roster of 12 hour shifts, subject to operational requirements. The role operates in accordance with the applicable award and local arrangements.

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Applications close 11:59 PM Sunday 20 September, 2026.

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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