Community Support and Projects Officer

City of Port Phillip; Melbourne; Hybrid; AUD 85,000 - 98,000; Full time

Benefits offered by this job

Flexible working arrangements

Professional development opportunities

Job summary

The City of Port Phillip is seeking a Community Support and Projects Officer to support the Community and Social Planning team in delivering projects, engagement activities, events and business improvement initiatives. You will help keep projects on track, build relationships with stakeholders, support community participation, and ensure systems run effectively.

This role suits someone who enjoys behind-the-scenes work while also connecting with the community and users of local services.

Qualifications

• Experience in community development, community engagement, administration, project support or customer-focused roles.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written communication skills and confidence preparing reports, presentations and communications.
• A collaborative approach and genuine interest in working with diverse communities and stakeholders.
• Curiosity, initiative and a desire to improve systems, processes and customer experiences.

Responsibilities

• Supporting community projects, programs and initiatives from planning through to delivery.
• Coordinating community engagement activities, workshops, consultations and events.
• Building positive relationships with community members, service providers and stakeholders.
• Preparing reports, presentations, communications and digital content.
• Managing procurement, reporting, records and administration processes.
• Finding smarter ways of working and contributing to a culture of continuous improvement.

Job description

Salary Range Band 5 $84,826 - $97,810 per annum plus 12% Super(pro rata if part time)

Full-time (part time considered) temporary 6 month role

Located at St Kilda Town Hall with flexible working arrangements possible

About the Organisation

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.

Want to make a difference in your community?

At the City of Port Phillip, we're looking for someone who genuinely cares about community outcomes and the people who make those outcomes happen.

This role is perfect for someone who enjoys variety, loves building relationships, and gets satisfaction from helping projects, events and community initiatives run smoothly. One day you might be supporting a community consultation, the next you're helping coordinate an event, preparing a report, improving a process, updating communications, or working alongside local organisations to achieve great outcomes.

If you're organised, proactive and enjoy working with people, we'd love to hear from you.

About the Role

As our Community Support and Projects Officer, you'll play an important role supporting the Community and Social Planning team to deliver projects, community engagement activities, events, communications and business improvement initiatives. You'll help keep projects on track, build relationships with stakeholders, support community participation, and ensure the team's systems and processes run effectively.

This is a role for someone who enjoys working behind the scenes to make things happen, while also getting out into the community and connecting with the people who use and deliver local services.

What You'll Be Doing

• Supporting community projects, programs and initiatives from planning through to delivery.
• Coordinating community engagement activities, workshops, consultations and events.
• Building positive relationships with community members, service providers and stakeholders.
• Preparing reports, presentations, communications and digital content.
• Managing procurement, reporting, records and administration processes.
• Finding smarter ways of working and contributing to a culture of continuous improvement.

About You

• Experience in community development, community engagement, administration, project support or customer-focused roles.
• Strong organisational skills and the ability to manage competing priorities.
• Excellent written communication skills and confidence preparing reports, presentations and communications.
• A collaborative approach and genuine interest in working with diverse communities and stakeholders.
• Curiosity, initiative and a desire to improve systems, processes and customer experiences.

Why Join Us?

• At the City of Port Phillip, you'll be joining a team that is passionate about community wellbeing, inclusion and creating positive social outcomes.
• Work on meaningful projects that make a real difference locally.
• Build relationships with community organisations, residents and service providers.
• Develop your skills across community engagement, project delivery, communications and policy.
• Be part of a supportive and collaborative team environment.
• Enjoy flexible working arrangements and professional development opportunities.

About Us

The City of Port Phillip serves a vibrant and diverse inner-city community and delivers a wide range of services and programs that support residents, businesses and visitors. We are committed to creating an inclusive, welcoming and child-safe workplace where people can grow professionally while contributing to meaningful community outcomes.

Culture

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.

We offer a workplace that accommodates your working style and needs.

Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.

Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program with access to fitness gyms, pools and facilities, and a well-regarded Employee Assistance Program (EAP).

Security Requirements and Professional Obligations

Pre-employment screening will apply to all appointments.

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and
• Sufficient proof of their identity.

Complete a National Police Check completed via City of Port Phillip's Provider.

Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Yass Mustafa (Recruitment and Employee Experience Advisor) on phone [phone] *** or email: ***********@portphillip.vic.gov.au