Community & Stakeholder Administrator

Fulton Hogan; City of Brisbane; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance discounts

Personal banking support

Retailer discounts

Parental leave

Purchase Leave policy

Employee Assistance Program

Job summary

Fulton Hogan is seeking a highly organized Community & Stakeholder Administrator to support the delivery of stakeholder and community engagement activities across our program in Australia. This role suits someone who enjoys coordinating projects and delivering clear, timely communication with communities and stakeholders.

You will work closely with project teams, communications specialists, contractors, councils and community representatives to ensure engagement is coordinated, responsive

Qualifications

• Experience in administration, project support or communications coordination.
• Experience in infrastructure, utilities, local government or community-facing environments is an advantage.
• Strong written and verbal communication skills with digital platforms and reporting tools.
• Proactive, solutions-focused with ability to improve processes for better coordination.

Responsibilities

• Provide administrative support to stakeholder and community engagement activities across the program.
• Prepare and maintain engagement schedules, stakeholder contact lists, databases, and reporting records.
• Draft routine correspondence, meeting minutes, community notifications, presentations, and engagement materials.
• Maintain accurate stakeholder records and track enquiries, issues and actions.
• Respond to stakeholder enquiries in a professional, timely, customer-focused manner.
• Coordinate meetings and engagement activities to support project delivery timeframes.

Skills

Administration

Project support

Communications coordination

Stakeholder engagement

Infrastructure knowledge

Job description

Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen. We appreciate our peoples' courage, curiosity and unique perspectives, and look to collaborate as much as possible to explore safer, smarter and more efficient ways of working in this rapidly changing world. We don't stand still - there are always opportunities to do more and do better.

• Keen to progress your career? Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, the Australian Water Association, WaterAid, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more.
• Looking to enhance your wellbeing? We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs, health insurance discounts, personal banking support, a range of retailer discounts, up to 18 weeks paid primary carers parental leave and up to 10 days paid secondary carers leave, access to our Employee Assistance Program (including your immediate family), and the option to take more time for yourself throughout the year with our Purchase Leave Policy.
• Want to help us better the communities we live and work in? Our purpose of creating, connecting, and caring for communities is more than a saying to us - it's a way of thinking, working, and living because we're locals too, and seek to give back in ways that strengthen and build resilient communities. We do this because we genuinely care, enjoy what we do, and even manage to have some fun along the way! You'll find us partnering with local and national community groups, like Clontarf Foundation, and Black Dog Institute, in addition to indigenous groups and social enterprises, to ensure that our good work positively impacts and brings about sustainable change within our industry.
• Do we offer a 'competitive' salary package? Of course! Speak to our Talent Acquisition or People & Culture team to learn more.

What's on offer?
We are seeking a highly organised Community & Stakeholder Administrator to support the delivery of stakeholder and community engagement activities across our program. This is a great opportunity for someone who enjoys working with people, coordinating projects, and helping deliver clear, timely, and effective communication with communities and stakeholders.

In this role, you will support the planning and delivery of community and stakeholder engagement activities across a range of projects and initiatives. You will work closely with project teams, communications specialists, contractors, councils, community representatives, and other key stakeholders to help ensure engagement is coordinated, responsive, and aligned with program goals.

In this role you'll be responsible for:

• Provide administrative support to stakeholder and community engagement activities across the program
• Prepare and maintain engagement schedules, stakeholder contact lists, databases, and reporting records
• Draft routine correspondence, meeting minutes, community notifications, presentations, and engagement materials
• Maintain accurate stakeholder records, track enquiries, issues and actions, and ensure information is up to date across stakeholder management systems
• Respond to stakeholder and community enquiries in a professional, timely and customer-focused manner
• Coordinate meetings, communications and engagement activities to support project delivery timeframes.

How you'll connect to the role:

• Experience in administration, project support, communications coordination/administration, or a similar role
• Experience in infrastructure, utilities, water, local government, or community-facing environments would be an advantage
• Strong written and verbal communication skills, with confidence using digital platforms, stakeholder systems, and reporting tools to support engagement delivery and administration
• Well-developed interpersonal skills and the ability to build positive working relationships with a variety of stakeholders
• A proactive and solutions-focused approach to work with the ability to identify practical process improvements that strengthen coordination, communication and reporting
• Adopting and driving Fulton Hogan's Living Safely 2.0 Culture.

Our people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulate what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone.

We are committed to reconciliation and building and nurturing respectful relationships with First Nations peoples. Through our First Nations Engagement Strategy and Reconciliation Action Plan (RAP), we aim to promote opportunities, cultural understanding and partnerships that celebrate and acknowledge the contributions of Indigenous communities.

For over 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000+ team works in every kind of weather and environment, creating, connecting, and caring for communities across Australia, New Zealand and the South Pacific.