Community Programs Manager

The Salvation Army; Townsville City; On-site; AUD 90,000 - 110,000; Full time

Job summary

The Salvation Army is hiring a Community Programs Manager to lead the strategic direction and growth of youth, family and AOD services across North and Far North Queensland. You will build partnerships, develop opportunities for service expansion and ensure programs deliver meaningful outcomes for young people and communities.

You will lead multidisciplinary teams, manage budgets and drive quality, compliance and performance across the region while representing the organisation in regional

Qualifications

• Degree qualification in Social Work, Human Services, Community Services, Youth Work or related discipline.
• Proven leadership experience within community, youth or social services.
• Strong understanding of youth development and trauma-informed practice.
• Experience managing budgets, contracts, KPIs and program performance.
• Exceptional stakeholder engagement and partnership-building skills.
• Ability to lead and inspire multidisciplinary teams.

Responsibilities

• Lead and grow youth, family and AOD services across North and Far North Queensland.
• Drive strategic partnerships with government, community organisations, schools and funding bodies to strengthen service reach and impact.
• Identify and develop funding, tender and service development opportunities.
• Provide leadership and support to multidisciplinary teams, fostering a culture of excellence, accountability and continuous improvement.
• Oversee service performance, quality, compliance and operational effectiveness across the region.
• Represent The Salvation Army in regional networks and sector forums, advocating for the needs of young people and families.
• Contribute to regional planning, innovation and growth strategies that respond to emerging community needs.

Skills

Leadership experience

Stakeholder engagement

Youth development

Trauma-informed care

Budget management

Contract management

Multidisciplinary teams

Education

Degree in Social Work / Human Services / Community Services / Youth Work

Job description

Number of Positions Available:1ABOUT USThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Community Programs ManagerLocation – TownsvilleFull time – SCHADS level 7Lead Change. Drive Growth. Transform Young Lives Across North Queensland.As Community Programs Manager, you'll lead the strategic direction and growth of youth and community services across North and Far North Queensland. You'll build strong partnerships, identify new opportunities for service expansion, support and develop high-performing teams, and ensure programs deliver meaningful outcomes for young people, families and communities. This role combines leadership, stakeholder engagement, business development and service excellence to drive sustainable impact across the region.This is a rare opportunity to shape service delivery, drive regional growth and build stronger futures for young people and families from Townsville, Cairns, Mackay and surrounding communities.Why This Role MattersYou'll lead a diverse portfolio of youth, family and alcohol and other drug (AOD) services, ensuring they are: Safe and effective Trauma-informed and youth-centred Sustainable and innovative Responsive to emerging community needsMost importantly, you'll help create meaningful pathways and positive outcomes for vulnerable young people and their families across some of Queensland's most diverse communities.What You'll Be DoingLead and grow youth, family and AOD services across North and Far North Queensland.Drive strategic partnerships with government, community organisations, schools and funding bodies to strengthen service reach and impact.Identify and develop new funding, tender and service development opportunities.Provide leadership and support to multidisciplinary teams, fostering a culture of excellence, accountability and continuous improvement.Oversee service performance, quality, compliance and operational effectiveness across the region.Represent The Salvation Army in regional networks and sector forums, advocating for the needs of young people and families.Contribute to regional planning, innovation and growth strategies that respond to emerging community needs.What You'll BringDegree qualification in Social Work, Human Services, Community Services, Youth Work or a related disciplineProven leadership experience within community, youth or social servicesStrong understanding of youth development, trauma-informed practice and community service deliveryExperience managing budgets, contracts, KPIs and program performanceExceptional stakeholder engagement and partnership-building skillsDemonstrated ability to lead and inspire multidisciplinary teamsQueensland Driver LicenceWWCC - Blue CardThe Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value Integrity, Compassion, Respect, Diversity, and Collaboration