Community Programs Admin & Outreach Support (Casual)

Melton City Council; Melton; On-site; AUD 63,000 - 68,000; Part time

Benefits offered by this job

Professional development

Flexible work arrangements

Nearby heritage & green spaces

Job summary

Melton City Council is seeking confident casual staff for the Band 4 casual pool to support Community Participation and Partnerships teams across Community Centres, Neighbourhood Houses, and Mens Sheds.

The roles provide administrative support, customer service, and assistance with programs and marketing, with a competitive hourly rate of $46.99 plus 12% super. Applicants should have relevant certificates and strong Microsoft skills.

Qualifications

• Completion of a post trade or post-secondary certificate in the provision of customer service and or public administration functions or knowledge and skills gained through on the job training in a relevant field.
• Experience in maintaining administrative systems and sound skills & knowledge of Microsoft Software Applications.
• An understanding of community development and/or the role of Neighbourhood Houses, community centres and Mens Sheds.
• Proven time management skills with the ability to organise work activities to manage ongoing requests for action or information from customers.
• Communicate effectively to develop effective working relationships with a wide variety of internal and external customers and be able to gain their co-operation.
• Experience in face-to-face and telephone-based customer service.
• A current Driver’s Licence or Employee Working with Children Check required.

Responsibilities

• Provide administrative support to Council’s Community Participation and Partnerships team delivering accessible community programs and activities.
• Undertake administrative duties and develop systems which support the effective day-to-day operation of Community Participation and Partnerships programs operations, including participation in initiatives to review and implement improved work practices.
• Provide excellent customer service to participants of Council programs and users of Community Centre's, Neighbourhood Houses and Mens Sheds.
• Support the production and dissemination of marketing initiatives and materials to promote Council’s programs using social media, local media, newsletters, notice boards and other communication mediums.

Skills

Customer service

Time management

Communication

Administrative systems

Face-to-face service

Education

Post-secondary certificate

Tools

Microsoft Office

Job description

Melton City Council is seeking confident casual staff for the Band 4 casual pool to support Community Participation and Partnerships teams across Community Centres, Neighbourhood Houses, and Mens Sheds.

The roles provide administrative support, customer service, and assistance with programs and marketing, with a competitive hourly rate of $46.99 plus 12% super. Applicants should have relevant certificates and strong Microsoft skills.