Community Mental Health Practitioner - Relief worker

One Door Mental Health; Mackay Regional; On-site; AUD 55,000 - 59,000; Part time

Benefits offered by this job

Salary packaging

Employee Assistance Program (EAP)

Fitness Passport

Career progression

Training and development

Job summary

Mind Australia is seeking a compassionate Community Mental Health Practitioner to provide recovery-focused support at the Mackay adult step-up step-down service on a casual basis. You will empower adults with mental health challenges to achieve personal recovery goals within a 24/7 rotating roster.

Role involves collaborative multidisciplinary teamwork, trauma-informed practice, and building social connections while delivering safety and wellbeing in a residential setting.

Qualifications

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
• Experience with people experiencing mental health challenges and complex needs, including families and carers.
• Proven capability to implement therapeutic, recovery-oriented frameworks including risk mitigation, trauma-informed care and family-inclusive practice.
• Current First Aid and CPR certificates.
• Vaccination proof or willingness to obtain vaccines per Queensland Health partnership.

Responsibilities

• Provide recovery-focused, person-centred support within a residential setting.
• Support people to develop daily living skills, routines, confidence and independence.
• Build positive relationships that promote safety, trust, wellbeing and recovery.
• Support people to strengthen and maintain social connections and community participation.
• Apply trauma-informed and recovery-oriented approaches to support individual goals.
• Work collaboratively with families, carers and internal/external services.
• Facilitate meaningful one-on-one and group-based activities that promote recovery and wellbeing.

Skills

First Aid & CPR

Recovery-focused approach

Risk mitigation

Family-inclusive practice

Education

Certificate IV in Mental Health / related field

Job description

Community Mental Health Practitioner - Relief worker

Make a real difference in mental health recovery while growing your career with a leading mental health organisation

Casual Opportunity | Mackay

• Flexible casual opportunity with availability across a 7-day roster
• Competitive hourly rate $40.49 – $43.42 + 25% Casual loading + Super
• Salary packaging up to $15,899 per year to increase your take-home pay
• Ongoing training, professional development and career progression opportunities
• Access to our Employee Assistance Program (EAP) for you and your immediate family
• Fitness Passport membership offering access to a wide range of fitness facilities
• Meaningful work where you can make a genuine impact on people's lives every day

About the role

We’re looking for a compassionate, motivated Community Mental Health Practitioner to join our team at the Adult Step-Up Step-Down residential service in Mackay on a casual basis.

As a Community Mental Health Practitioner, you will support adults experiencing mental health challenges to achieve their personal recovery goals. Working within a recovery-oriented and person-centred framework, you will empower people to build confidence, strengthen everyday living skills, enhance community connections, and work towards improved wellbeing

This role suits someone who enjoys working as part of a multidisciplinary team and can provide flexible support across a 24/7 rotating roster, including weekdays, weekends, public holidays and sleepover shifts.

Key Responsibilities

• Provide recovery-focused, person-centred support within a residential setting.
• Support people to develop daily living skills, routines, confidence and independence.
• Build positive relationships that promote safety, trust, wellbeing and recovery.
• Support people to strengthen and maintain social connections and community participation.
• Apply trauma-informed and recovery-oriented approaches to support individual goals.
• Work collaboratively with families, carers and internal/external services.
• Facilitate meaningful one-on-one and group-based activities that promote recovery and wellbeing.

About the service

The Adult Step-Up Step-Down (ASUSD) is a short-term (up to 28 days) 24/7 residential service delivered in partnership with Queensland hospital networks and the local health service. It supports adults with a psychosocial disability to either transition from an acute hospital setting or prevent hospital admissions.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
• Experience working with people with mental health challenges and complex needs, including families and carers.
• Proven capability to implement therapeutic, recovery-oriented frameworks and practices including risk mitigation, trauma- informed care and family inclusive practice.
• Current First Aid and CPR certificates.
• Ability to provide proof of vaccination against vaccine preventable diseases or willingness to obtain required vaccinations per Queensland Health partnership.

About Mind Australia

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for almost 50 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

Interested?

Applications must be submitted by 11pm, Thursday 8 October 2026. We encourage you to apply as soon as possible, as the advertisement may close early if a suitable candidate is identified.

Position Description

PD Community Mental Health Practitioner (ASUSD) 20250429.pdf

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

Mind is committed to a barrier-free recruitment process. If you require any adjustments to complete your application, please email **@mindaustralia.org.au

Gayle Clifford, Mackay Step Up Step Down & Crisis Support Space