Community Laws Officer

Frankston City Council; Melbourne; On-site; AUD 83,000 - 95,000; Full time

Benefits offered by this job

Rostered Day Off (Full time roles only

Access to professional and career de­-

Purchased leave

Paid Parental leave

Paid Christmas Shut Down Leave

Free onsite parking (Civic Centre)

Employee assistance program

Salary sacrifice gym membership at PEN

Job summary

Frankston City Council in Melbourne, Australia, invites applications for three Community Laws Officers within the Community Safety and Compliance team. You will investigate enquiries, respond to complaints, enforce local laws, handle animals as needed, and supervise school crossings to protect children and the public.

The role requires experience in regulatory enforcement, strong conflict resolution skills, and a Certificate IV in Animal Control and Regulation or equivalent.

Qualifications

• Experience enforcing local/state regulations.
• Strong conflict resolution and stakeholder management.
• Certificate IV or equivalent in Animal Control or related field.

Responsibilities

• Investigate enquiries, complaints and promote compliance enforcing relevant legislation.
• Provide customer service responses to enquiries, complaints and general correspondence.
• Animal handling, collection of animals and investigation of dog attacks.
• Supervise school crossings to ensure child and public safety.

Skills

Regulatory enforcement experience

Conflict resolution skills

Legislation application experience

Education

Certificate IV in Animal Control and Regulation

Job description

Frankston City Council is located on the eastern shores of Port Phillip Bay where the beach meets with the natural landscapes of the Mornington Peninsula. We are a diverse community that provides a vibrant lifestyle along with a growing economic and arts sector.

Our leadership team is committed to building an engaged and collaborative culture where innovation and being future focused are the norm. If you want to help shape the future of Frankston, now is the time to join our team!

About the position

Council’s Community Safety and Compliance department is looking for 3 Community Laws Officers!

The main responsibilities will include:

• Investigate enquiries, complaints and promote compliance enforcing the requirements of relevant legislation and regulations;
• Customer service skills responding to enquiries, complaints, appeals and general correspondence from internal and external stakeholders;
• Animal handling skills, the collection of animals and investigation of dog attacks; and
• School crossing supervisor, provide supervision and ensure safety of children and the general public in accordance with council regulations and relevant legislation.

About you

• Proven experience in regulatory enforcement or similar role;
• Excellent conflict resolution skills;
• Hold a minimum Certificate IV in Animal Control and Regulation or other relevant qualification; and
• Proven experience in applying legislation to relevant Local Laws and State Victorian Legislation.

Benefits of working at Frankston City Council

Be part of a workplace that is looking to transform the way that we work and build on our values “Kinder, Fairer, Smarter”. As an employee, you will have access to benefits such as:

• Rostered Day Off (Full time roles only)
• Access to professional and career development opportunities
• Purchased leave
• Paid Parental leave
• Paid Christmas Shut Down Leave
• Free onsite parking (Civic Centre)
• Employee assistance program
• Salary sacrifice gym membership at Peninsula Aquatic Recreation Centre.

This position is aBand 5 currently remunerated at $82,567.33 to $94,841.84 per annum, plus superannuation. Overtime will also be paid as required.

Culture at Frankston City Council

Frankston City Council respectfully acknowledges the traditional owners, the Bunurong people, as the custodians of the land on which we live and work and their Elders past and present.

Council is committed to building a culture that values diversity and promotes a workplace that welcomes and includes the unique contributions of all people.We encourage applications from individuals of all ages, backgrounds and identities. As well as applicants who identify as being Aboriginal and Torres Strait Islander, are culturally diverse, LGBTQIA+ or who have a disability to apply.

We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.

Child Safety

Frankston City Council is a Child Safe Organisation and has a zero tolerance for child abuse. Council is committed to creating and maintaining a child safe environment where all children are valued and protected from harm and abuse and will promote a whole of community approach to keeping children safe.

At Frankston City Council, protecting children and preventing child abuse is embedded in the everyday thinking and practice of all councillors, employees, contractors and volunteers. Please refer to the Child Safety and Wellbeing Policy located on the Frankston City Council website on the Child Safety Page as this will be referred to in an interview.

Pre-Employment Information

You will need to provide evidence of your right to work in Australia, certified copies of your qualifications, a current Driver Licence and Working with Children Check. You must also be willing to provide a Pre-Employment Health Declaration and undertake a National Police Record Check.