Community Health Access Manager - Allied Health

Optimum Health Solutions; Sydney; On-site; AUD 110,000 - 140,000; Full time

Job summary

Optimum Health Solutions is seeking a Community Health Access Manager to build and lead a new program that increases access to allied health for people in genuine financial hardship across NSW and Tasmania. You will develop intake and triage systems, coordinate referrals, and maintain a clinical caseload while advocating for equitable access.

You will collaborate with community organisations, GPs, schools and hospitals, reporting to the Managing Director and delivering measurable outcomes for

Qualifications

• Tertiary allied health qualification or degree.
• Current AHPRA registration or eligible for registration.

Responsibilities

• Establish and lead Optimum's community social responsibility program in NSW and Tasmania.
• Develop intake, triage and referral processes for financially disadvantaged clients.
• Coordinate access to Optimum services across NSW and Tasmania with partner organisations.
• Maintain a clinical caseload within your discipline for program participants.
• Report program activity, outcomes and partnerships to the Managing Director.

Skills

Interpersonal skills

Case coordination

Triage

Referral management

Trust-building

Advocacy

Education

Allied health degree

AHPRA registration

Job description

Some people need allied health care and can't access it. This role exists to change that.

Optimum Health Solutions is establishing a community social responsibility program - a formal pathway for people in genuine financial hardship to access assessment and treatment services across our network that they would otherwise be unable to afford. We need a registered allied health clinician to build it and lead it.

As Community Health Access Manager, you will develop the intake and triage systems, build the referral partnerships, and coordinate access to care for people referred into the program through community organisations, social workers, GPs, hospitals, and schools. You will assess need, determine eligibility, match people to the right Optimum service, and remove the barriers that typically stop vulnerable people from getting the help they need.

You will also carry a clinical caseload of program participants, staying connected to the people this program exists to serve.

This is a role for a clinician who is motivated by equity of access, not just service volume. Someone who knows how to navigate a complex system on behalf of someone who can't do it themselves.

What You'll Be Doing

• Establishing Optimum's community social responsibility program from the ground up
• Developing intake, triage, and referral processes for people in financial hardship
• Assessing need and coordinating access to Optimum services across NSW and Tasmania
• Building referral partnerships with community organisations, GPs, hospitals, and social services
• Maintaining a clinical caseload of program participants within your own discipline
• Reporting on program activity, outcomes, and partnership development to the Managing Director

What you'll bring

• Tertiary qualification in an allied health discipline with current AHPRA registration
• 4+ years post-graduate experience with exposure to community health, social services, or working with vulnerable populations
• Experience in case coordination, triage, or referral management
• Strong understanding of the barriers that prevent people in hardship from accessing allied health
• Excellent interpersonal skills and the ability to build trust across diverse and difficult circumstances
• Current Working with Children Check and driver's licence

Why Optimum

We are a multidisciplinary organisation with 15+ clinic locations across NSW and Tasmania and more than 200 staff. This program sits at the heart of what we believe as an organisation - that quality allied health care should not be determined by a person's ability to pay.

You will have direct access to senior leadership, a genuine mandate to build something meaningful, and the Allied Health Warrior platform for ongoing professional development.

If this is the kind of work you have been looking for, we would love to hear from you.