Community Facilities Officer

Everi Pty; Ballina Shire; On-site; AUD 50,000 - 57,000; Part time

Benefits offered by this job

Flexible work arrangements

Ongoing professional development and培训

Job summary

Everi Pty is seeking a part-time Customer Services & Administration role to support Council's community facilities. You will assist customers, manage bookings and invoicing, and help with event setup and pack down.

The position involves promoting facilities, coordinating programs and working on a roster that covers weekdays, evenings and weekends; 28 hours per week with Wednesday to Saturday start days as a guide. Flexibility is valued.

Qualifications

• Vocational Certificate or equivalent.
• Proven highly developed customer service and administration skills.
• Demonstrated experience in planning and organising schedules and resources.
• Proven well developed written and interpersonal communication skills.
• Demonstrated experience and sound competency in the operation of Microsoft 365 products and other corporate software.
• Proven ability to work unsupervised, with solid time management and organisational skills.
• Proven experience in cash handling and reconciliation, with a willingness to undergo a criminal history check.
• Ability to perform manual handling tasks including set up and pack up of equipment and cleaning of facilities.

Responsibilities

• Deliver customer service and administrative support to ensure Council's community facilities are welcoming and accessible.
• Assist with event setup, pack down, bookings and invoicing.
• Promote facilities and support planning, coordination and delivery of programs and events.
• Operate within a roster reflecting weekday, evening and weekend hours.

Skills

Customer service

Planning and scheduling

Written & interpersonal communication

Cash handling

Manual handling

Education

Vocational Certificate or equivalent

Tools

Microsoft 365

Job description

Job Description

Reporting to the Coordinator Community Facilities, this position plays a key role in delivering exceptional customer service and administrative support to ensure Council's community facilities are welcoming, well-managed and accessible for the community.

The role is varied and hands‑on. You will work closely with customers, hirers and visitors to create positive experiences, assist with the set up and pack down of events, manage bookings, invoicing and a range of administrative functions. You will also contribute to promoting Council's community facilities and supporting the planning, coordination and delivery of programs and events.

Council's community facilities operate across weekdays, evenings and weekends, and candidates should be available to work a roster that reflects these operational requirements. Hours of work for this part time position are 28 hours per week to be worked in accordance with the community facilities roster. The initial days of work are expected to be Wednesday, Thursday, Friday and Saturday, however these days may vary to meet operational requirements.

To be successful you will bring

• Behaviour that positively demonstrates Council's values of: creative, accessible, respect, energetic and safe.

About the Candidate

• Vocational Certificate or equivalent and/or significant work experience in a relevant field.
• Proven highly developed customer service and administration skills.
• Demonstrated experience in planning and organising schedules and resources.
• Proven well developed written and interpersonal communication skills.
• Demonstrated experience and sound competency in the operation of Microsoft 365 products and other corporate software.
• Proven ability to work unsupervised, with solid time management and organisational skills.
• Proven experience in cash handling and reconciliation, with a willingness to undergo a criminal history check.
• Ability to perform manual handling tasks including set up and pack up of equipment and cleaning of facilities.

Work Environment

• An hourly rate of $36.06 to $41.38 (plus 12% superannuation) dependent upon skills, experience and qualifications.
• Flexible work arrangements to support your lifestyle.
• Ongoing professional development and training opportunities
• Job security and a supportive, values-driven workplace culture
• Health and wellbeing initiatives, including Fitness Passport member options
• Meaningful work that contributes to the sustainability and liveability of our region.
• An absolute focus on our peoples' safety and well being.
• Generous Award workplace conditions.

An inclusive culture where all our people are valued, EEO, diversity and differences are respected.