Community Experience And Office Support

Lifestyle Communities; Ventnor; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Great culture

Share scheme

Learning and development

Parental leave

Job summary

Lifestyle Communities is seeking a part-time Community Experience and Admin Support at our Phillip Island community in Victoria. You will help deliver an extraordinary homeowner experience, balancing frontline service with admin tasks and coordination across teams.

Role requires the ability to work 1–2 days per week, travel between sites may be required, and a current driver license with own vehicle is preferred. This is a part-time on-site position within a supportive, growth-focused company.

Qualifications

• Experience delivering outstanding service.
• Ability to build relationships at all levels.
• Comfort working autonomously and flexibly.

Responsibilities

• Deliver exceptional homeowner experiences across the Phillip Island community.
• Support Lifestyle Managers by covering for RO days and leave.
• Assist with planning and launching new product and service initiatives.

Skills

Customer service

Communication

Relationship building

Autonomous work

Job description

A little bit about our product and our people:

Lifestyle Communities is a leading provider of premium lifestyle-focused communities in Victoria. Our mission is to create vibrant, connected communities that enable residents to live their best lives. With a strong track record of success and an exciting pipeline of community developments, we are poised for continued growth and success.

We do this by building beautiful homeowner-centric homes around Melbourne and Regional Victoria, complemented by stunning facilities that engender connectivity and wellbeing.

We believe it's a privilege to walk alongside downsizers and elevate the next phase of their lives, which is why we maintain a laser-like focus on best practice outcomes for our people and our product. As an ASX listed company with more than 20 communities, we offer the benefits of an established organisation while maintaining an insatiable desire to do things differently. If we are not creating experiences that surprise, delight, and inspire, we are not doing our job.

A little bit about the opportunity:

We are seeking a part-time Community Experience and Admin Support, 1-2 days per week, to join us at our Phillip Island community. This role will help lead the way in delivering an extraordinary homeowner experience! You will contribute to setting the stage for exceptional service, combining top-notch operational performance, health and safety standards with seamless community support.

With a background in outstanding service delivery, you'll be the driving force behind consistent support for current Lifestyle Managers. Your creativity and leadership in customer experience will shine as you help plan and launch exciting new product and service initiatives, ensuring our operational excellence continues to lead the industry. Ready to make a difference and inspire others? This is the opportunity for you!

What you need to be successful in the role:

• Seamlessly step into the Lifestyle Manager role, ensuring exceptional service and homeowner experiences.

• Ability to work autonomously

• Excellent communication and interpersonal skills with the ability to build relationships at all levels.
• A passion and determination to achieve measurable results
• Support Lifestyle Managers by covering for RDOs and leave.
• Travel may be required to another community in the South east for coverage on occasion, therefore you must have a full driver licence and your own vehicle.

Our amazing benefits include:

• A great culture and supportive team
• Lifestyle Long Weekends (4 paid days per year)

• Generous employee share scheme
• Learning and development - we want you to grow and get the most out of your role!
• Generous parental leave policy

What will success feel like?

In addition to fulfilling the requirements listed, you will be inspired and challenged, your learning curve will be steep, and you will genuinely believe in the purpose of the business and you will wake up eager to start the working day where your contributions are valued and rewarded.

Check out our Careers page to learn more about us!

(www.lifestylecommunities.com.au/careers/)