Community Engagement Worker (identified Position)

Mission Australia; Broken Hill; On-site; AUD 85,000 - 104,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Free external counselling

Volunteering opportunities

Additional annual leave

Work Anniversary Day off

Job summary

Mission Australia is hiring two Community Engagement Workers in Broken Hill to support suicide prevention and recovery outcomes through The Way Back Support Service. You will engage local stakeholders, build partnerships, and develop community-based responses that strengthen connections and reduce isolation.

The role focuses on facilitating collaboration, conducting community mapping, and coordinating engagement activities with Aboriginal communities and other partners.

Qualifications

• Qualifications in Community Development, Community Services, or a related discipline, or equivalent experience
• Experience building effective relationships with a diverse range of stakeholders and community groups
• Knowledge of the Western NSW region and local community networks
• Strong communication, facilitation, and public speaking skills
• Experience preparing reports, submissions, or briefing materials
• Sound understanding of mental health, suicidality, recovery‑oriented practice, and psychosocial rehabilitation
• Knowledge of community development principles and place‑based approaches
• Strong organisational and administrative skills
• Current driver’s licence
• Current First Aid and CPR

Responsibilities

• Build and maintain strong relationships with community stakeholders and partner organisations
• Support the development and implementation of local action plans and engagement strategies
• Facilitate meetings, forums, community discussions, and stakeholder engagement activities
• Undertake community mapping and development activities
• Support case conferencing and collaborative service delivery approaches
• Support individual clients and support care coordination tasks and caseloads as required
• Collect, analyse, and report on program outcomes and community insights
• Contribute to continuous improvement initiatives and evidence‑informed practice
• Promote recovery‑oriented approaches and community wellbeing outcomes

Skills

Relationship building

Public speaking

Communication

Report writing

Mental health awareness

Place-based approaches

Organisational skills

Driver's licence

First Aid & CPR

Education

Community Development/Community Services related discipline or equivalent experience

Tools

Microsoft Office

Job description

• Full-Time role | 38 Hours per week


• Location: Broken Hill NSW 2880


• $94,472 + Super + NFP Salary Packaging Benefits


• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Are you passionate about supporting community wellbeing, building strong local partnerships, and making a meaningful difference in suicide prevention and recovery?

Mission Australia is seeking two Community Engagement Workers to join our The Way Back Support Service in Broken Hill. Working alongside local stakeholders, service providers, Aboriginal organisations, and community members, you will play a key role in strengthening community connections and supporting recovery‑oriented outcomes for people impacted by suicidal distress.

The Way Back Support Service provides non‑clinical support for people following a suicide attempt or suicidal crisis. The service works collaboratively with individuals, families, health services, and community organisations to promote recovery, reduce social isolation, and strengthen community connections.

As a Community Engagement Worker, you will help drive local engagement initiatives, facilitate collaboration across stakeholders, and support the ongoing development of community‑based responses that improve outcomes for participants and their families.

One of these positions is an Aboriginal and Torres Strait Islander Identified position under section 14(D) of the NSW Anti‑Discrimination Act 1977 and all applicants must be Aboriginal or Torres Strait Islander Australians. Being an Aboriginal and/or Torres Strait Islander person is a genuine occupational qualification.

Your key responsibilities will be to:

• Build and maintain strong relationships with community stakeholders and partner organisations


• Support the development and implementation of local action plans and engagement strategies


• Facilitate meetings, forums, community discussions, and stakeholder engagement activities


• Undertake community mapping and development activities


• Support case conferencing and collaborative service delivery approaches


• Support Individual clients and support care coordination tasks and caseloads as required.


• Collect, analyse, and report on program outcomes and community insights


• Contribute to continuous improvement initiatives and evidence‑informed practice


• Promote recovery‑oriented approaches and community wellbeing outcomes

Requirements for success

• Qualifications in Community Development, Community Services, or a related discipline, or equivalent experience


• Experience building effective relationships with a diverse range of stakeholders and community groups


• Knowledge of the Western NSW region and local community networks


• Strong communication, facilitation, and public speaking skills


• Experience preparing reports, submissions, or briefing materials


• Sound understanding of mental health, suicidality, recovery‑oriented practice, and psychosocial rehabilitation


• Knowledge of community development principles and place‑based approaches


• Strong organisational and administrative skills
  
• Proficiency using Microsoft Office and digital systems


• A current driver’s licence


• Current First Aid and CPR


• One of the two positions is an identified position under section 14(D) of the NSW Anti‑Discrimination Act 1977 and all applicants must be Aboriginal or Torres Strait Islander Australians. Being an Aboriginal and/or Torres Strait Islander person is a genuine occupational qualification.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference


• Not‑for‑profit salary packaging, reducing your tax (details via AccessPay)


• Free external, confidential counselling and access to chaplaincy support


• Volunteering opportunities


• Opportunity to purchase additional annual leave


• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application , please email [e-mail] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [e-mail]

Find out more about a career with Mission Australia.