Community Engagement Strategist

Firmus; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

Firmus Technologies, a global leader in AI infrastructure, is seeking a Community Engagement Advisor in Sydney to support planning, implementation and reporting of engagement activities across our Australian development portfolio.

You will work with internal teams, regulators, and communities to ensure timely, transparent communications, manage enquiries, and help build social licence and long-term community trust.

Qualifications

• 3–5 years of experience in community engagement, stakeholder relations, communications or corporate affairs, ideally within infrastructure, construction or major projects.
• Proven ability to develop and deliver community engagement and communication materials for diverse audiences.
• Strong stakeholder engagement skills, with experience building effective relationships across internal and external groups.
• Excellent written, verbal and presentation skills, with the ability to translate complex information into plain English.
• Strong organisational, administrative and project coordination skills, with the ability to manage competing priorities and meet deadlines.
• Collaborative, adaptable and solution-focused approach, supported by strong interpersonal skills and alignment with Firmus' values.
• IAP2 accreditation is highly regarded.

Responsibilities

• Support the delivery of community and stakeholder engagement activities, ensuring alignment with regulatory requirements and project commitments.
• Manage community enquiries and complaints, supporting timely resolution, continuous process improvement and a positive community and stakeholder experience.
• Identify engagement risks and opportunities, providing insights that support project outcomes and community expectations.
• Coordinate community consultation activities, forums, meetings, communications and engagement initiatives across development, construction and operational phases.
• Assist with the delivery of community engagement campaigns, project notifications and communications that keep stakeholders informed and engaged.
• Represent community interests by collaborating with internal teams and contributing to decisions that affect local communities.
• Champion best-practice engagement across the project development lifecycle.

Skills

Tertiary qualifications

Community engagement experience

Stakeholder relations

Communication materials

Written and verbal communication

Project coordination

Interpersonal skills

IAP2 accreditation

Education

Relevant tertiary qualifications

Job description

Firmus Technologies, a global leader in AI infrastructure, is seeking a Community Engagement Advisor in Sydney to support planning, implementation and reporting of engagement activities across our Australian development portfolio.

You will work with internal teams, regulators, and communities to ensure timely, transparent communications, manage enquiries, and help build social licence and long-term community trust.