Community Engagement Officer

Council Jobs; Brisbane; On-site; AUD 99,000 - 112,000; Full time

Benefits offered by this job

Flexible working hours

Free gym and wellness centre

Award winning superannuation fund

Generous leave provisions

Job summary

Brisbane City Council, Governance and Legal Services Group, is seeking a Community Engagement Officer to shape Council projects by advocating for good community outcomes and informing and engaging the community from planning to delivery.

You will work across a diverse portfolio, plan, deliver and evaluate engagement activities, act as the first point of contact for project teams and stakeholders, build trusted relationships, identify risks and opportunities, and support reporting and continuous

Qualifications

• Understanding of communication and community engagement in a local government context.
• Experience developing communication and engagement strategies and plans (online and in person).
• Strong written and verbal communication skills.
• Ability to build positive working relationships with diverse stakeholders in a customer-focused environment.
• Project management skills, including managing deadlines, production of materials, and reporting on outcomes.

Responsibilities

• Plan, deliver and evaluate communication and community engagement activities across a diverse project portfolio.
• Act as the first point of contact for project teams, stakeholders and community members.
• Build trusted relationships and represent Council in the community.
• Identify engagement risks, opportunities and emerging issues and support reporting and continuous improvement.

Skills

Communication skills

Community engagement

Written and verbal communication

Stakeholder management

Project management

Job description

Personnel Area: Governance and Legal Services

Branch: Strategic Communication and Engagement

Salary Range: Band 5 $98,778-$111,969 + Superannuation

Work type: Temporary Full-time

Duration: Up to 12 months

Our Business

Every day the Governance and Legal Services Group works to protect our city, enhance its reputation and prospects, and build strong levels of trust in Brisbane City Council.

Our Branch

As part of the Governance and Legal Services Group, Strategic Communication and Engagement branch consists of strategic thinkers with expertise in all communication disciplines. The branch leads the centre-led coordination of Council’s communication and messaging, ensuring residents experience one unified voice across all touchpoints as ‘One Council’.

The Role

As a Community Engagement Officer, you will help shape Council's projects by being an advocate for good community outcomes and informing and engaging the community at all parts of a project development from planning to delivery. Working across a diverse portfolio of projects, you will plan, deliver and evaluate communication and community engagement activities that support informed decision-making.

You will act as the first point of contact for project teams, stakeholders and community members, building trusted relationships and representing Council in the community. Using your strategic thinking skills and with the support of your team leader, you will identify engagement risks, opportunities and emerging issues, helping project teams understand community perspectives and make informed decisions.

Working collaboratively with internal and external partners, you will also contribute to reporting, evaluation and the continuous improvement of communication and engagement practices.

To be successful you will bring:

• understanding of communication and community engagement in a local government context
• experience developing communication and engagement strategies and plans (online and in person), including identifying challenges, audiences, messages and methods
• strong written and verbal communication skills
• ability to build positive working relationships with diverse stakeholders in a customer-focused environment
• project management skills, including managing deadlines, production of materials, and reporting on outcomes

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions

Application Closing Date: Sunday 1st November 2026

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — including paid or unpaid employment, operating their own business or volunteering in certain circumstances — and to manage any conflicts of interest or other risks (such as fatigue) in a way that puts the public interest first. Maintaining employment outside Council does not preclude you from being considered for roles within Council.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.