Community Engagement Officer

Simply Helping South Brisbane; Brisbane; On-site; AUD 39,000 - 55,000; Part time

Job summary

Simply Helping South Brisbane is seeking a confident Community Engagement Officer to represent our in-home aged care and disability services across the community in Brisbane. This casual, field-based role involves kiosks, expos, and outreach to build awareness and leads.

Ideal candidates have aged care/NDIS experience, a current driver’s license, and the ability to engage groups and individuals. Training and support will be provided for ongoing field activities.

Qualifications

• Experience in aged care, home care and/or NDIS sector preferred.
• Excellent communication and interpersonal skills.
• Reliable vehicle and valid driver's license are required.

Responsibilities

• Manage information kiosks at shopping centres and engage with the public.
• Represent the company at aged care, disability and community expos.
• Deliver short information sessions at retirement villages and community groups.
• Attend local networking and community events.
• Conduct outreach to referral partners and capture leads for follow-up.

Skills

Public speaking

Networking

Customer service

Job description

Simply Helping South Brisbane – Brisbane QLD

Community Engagement Officer | Aged Care & NDIS

Simply Helping South Brisbane is looking for a confident and engaging Community Engagement Officer to represent our in-home aged care and disability services across the community.

This is a casual, field-based role suited to someone who knows the home care sector, enjoys meeting people and can confidently represent a business independently. Training, resources and ongoing guidance will be provided.

You will:

• Manage information kiosks at shopping centres and proactively engage with the public
• Represent Simply Helping at aged care, disability and community expos
• Deliver short information and awareness sessions at retirement villages, residential clubs and community groups
• Attend local networking and community events
• Occasionally conduct face-to-face outreach to Support Coordinators, Aged Care Case Managers and other referral partners
• Confidently explain our services, answer general enquiries and capture leads for follow-up

Essential Requirements

• Previous aged care, home care and/or NDIS industry experience
• Current driver's license and reliable vehicle
• NDIS Worker Screening Check
• Blue Card / Working with Children Check
• Current First Aid and CPR
• Australian working rights

About you

We're looking for someone who is:

• Confident approaching and starting conversations with new people
• Warm, professional and naturally engaging
• Knowledgeable about in-home aged care and/or NDIS services
• Comfortable speaking to individuals and presenting to groups
• Able to represent the business independently
• Reliable, proactive and well organised
• Flexible with availability for kiosks, expos, presentations and occasional stakeholder visits
• Looking for an ongoing casual role with long-term commitment