Community Corrections Team Leader

NSW Department of Communities and Justice; Sydney; On-site; AUD 126,000 - 129,000; Full time

Benefits offered by this job

Flexible autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Job summary

NSW Department of Communities and Justice – Mount Druitt NSW is seeking a Community Corrections Team Leader to provide professional support, mentoring and leadership to ensure a high standard of service delivery that aligns with legislation, policies and the organisation's values.

You will lead a team of Community Corrections Officers, developing staff capabilities, overseeing complex caseloads and working across community offices or parole units within a Correctional Centre environment.

Qualifications

• Experience leading teams in a professional corrections or comparable environment.
• Ability to mentor staff and foster excellence in service delivery.
• Strong communication and feedback skills to support staff development.

Responsibilities

• Develop and support a team of Community Corrections Officers with varied skill levels.
• Provide clear and constructive feedback to develop staff and meet accountability standards.
• Oversee caseloads involving orders, including high-risk or complex cases, in community offices or parole units.

Skills

Team leadership

Communication

Coaching and development

Feedback delivery

Collaboration

Job description

NSW Department of Communities and Justice – Mount Druitt NSW

Location –Bankstown, Blacktown, Burwood, Campbelltown, City (Darlinghurst), Fairfield, Hornsby, Leichhardt, Liverpool, Long Bay, Mount Druitt, Parklea, Parramatta, Penrith, Silverwater, St Leonards, Sutherland, and Windsor.

Employment type – Ongoing/Temporary Full-Time

Salary - $125,500 - $129,492 per annum plus superannuation and leave loading

A talent pool will be created for future ongoing and temporary roles within Sydney Metropolitan area and is valid for a period of up to 18 months.

Check out our Metropolitan Office Locations

Your role

Community Corrections Team Leaders provide professional support, mentoring and leadership to the team to ensure a high standard of professional service delivery that is compliant with legislation, policies, procedures and the values of the organisation.

What you’ll do

As part of the leadership team, you will develop and support a team of Community Corrections Officers with differing levels of skills and competence in a changing work environment. You will provide clear and supportive feedback to develop and support staff to meet individual accountability.

You will also provide oversight of caseloads involving people completing orders, including those assessed as high risk or with complex needs. There are extensive training and promotional opportunities. If you enjoy guiding and supporting team members and liaising across multiple stakeholders, then this work will interest you.

You’ll work as part of a team who complete tasks including risk assessment, case management and report writing and you’ll be working in either a community office or a parole unit within a Correctional Centre environment.

What we’re looking for

• Energy, enthusiasm and a commitment to excellence
• Ability to foster a collaborative team environment that motivates staff to achieve results
• Self-motivation, self-awareness and the ability to communicate clearly and confidently
• Ability to give and receive direct, honest and constructive feedback
• Ability to support, coach and develop staff in a dynamic workplace
• The willingness and courage to ensure that the core values of accountability, respect, service, trust, and integrity, are modelled and embedded within your team

Download the role description.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?Visit our website to see more information onWorking for us.

We do work that really matters

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community.

CSNSW provides reports and advice to courts and releasing/parole authorities. We assess offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration of people completing their Orders.

Applications close Sunday 15 November 2026 at 11:00pm AEST.

For more information about the role or what it’s like to work for Corrective Services NSW, please contact the hiring manager Sarah Morrison on 0438 839 *** via email: **************@correctiveservices.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lorraine Fernandes on 0475 878 *** or via ***************@dcj.nsw.gov.au

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Thank you for your interest in this role. We look forward to receiving your application.