Community Coordinator - Sussex/Surrey

THE FELIX PROJECT

Brighton

On-site

AUD 48,000 - 49,000

Full time

8 days ago

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Job summary

The Felix Project is seeking a Community Coordinator to drive growth and sustainability of the FareShare Go programme across Sussex/Surrey. You will strengthen relationships, add value to stores, and enhance the charity’s community impact.

Role involves leading projects, managing partnerships, and delivering excellent community engagement while ensuring safety and compliance across the designated region. 35 hours per week, UK driving required, based in Brighton.

Qualifications

Background in account management, customer service, sales or the charity sector is preferred.
Experience in community engagement and/or partnership building.
Demonstrable ability to prioritise workload and deliver to tight timescales.
Strong IT skills and ability to manage large data sets.
Proficient in Microsoft office and experience with CRM software desired.
Full UK Drivers Licence mandatory and access to a vehicle with travel across the designated region.

Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.
Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication
Provide direction to ensure that within the function people are engaged, focused, developed and delivering to their full potential
Champion health and safety on site ensuring that a safe working environment exists for all colleagues and that the department meets relevant health, safety and environmental policies
Commercial awareness and cost reduction measures on site; continuous improvement opportunities are actively sought, investigated and developed
Monitor departmental KPI’s and challenge improvement to achieve targets
Annual and ongoing charity account management
Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
Strong skills in relationship management and networking for programme development
Compliance and safety of charity food use
Operational support and data reporting for performance improvement
Community engagement
Duties related to field coordination and outreach

Skills

Account management

Customer service

Sales

Community engagement

CRM software

Microsoft Office

Driving licence

Tools

CRM software

Microsoft Office

Job description

Hours/Days per week:35 hours, Monday to Friday, 9am - 5pm

Requirements:Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job

To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.

Duties and Responsibilities

- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.

- Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.

- Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication

- Provide direction to ensure that within the function people are engaged, focused, developed and delivering to their full potential

- Champion health and safety on site ensuring that a safe working environment exists for all colleagues and that as a minimum the department meets the standards set out in relevant health, safety and environmental policies

- Commercial awareness and a proven cost reduction measures on site. Continuous improvement opportunities are actively sought, investigated and developed

- Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved

- Annual and on-going charity account management

- Liaison with store or retailer personnel to ensure positive charity experience and issue resolution

- Strong skills in relationship management and networking for programme development

- Compliance and safety of charity food use

- Operational support and data reporting for performance improvement

KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

- Background in account management, customer service, sales or the charity sector is preferred

- Experience in community engagement and/or partnership building

- Demonstrable experience of the ability to prioritise workload and deliver to tight timescales

- Strong IT skills and ability to manage large data sets

- Proficient in Microsoft office and experience with CRM software desired

- Full UK Drivers Licence mandatory and access to a vehicle (potential exceptions within London) with the ability to undertake required travel across the designated region

Equity Diversity Inclusion & Belonging

At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application Procedure

Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.