Community Care Worker

Melton City Council; Melton; On-site; AUD 70,000 - 74,000; Part time

Benefits offered by this job

Travel allowances

Regular supervision, team days

Uniform, PPE & device

Induction training

5 weeks annual leave

Paid parental leave

Primary carer leave

Family room facilities

Job summary

Melton City Council is seeking Community Care Workers to join the Client Connections team within the Community Care & Active Living department. You will deliver high-quality, person-centred support under the CHSP and HACC-PYP programs, including domestic assistance, personal care, social support, and transport where needed.

Ideal applicants will have experience with aged care, a commitment to person-centred care, be physically capable of domestic tasks, and hold a current Victorian Driver’s

Qualifications

• Experience working with aged or elderly community members, and with people with chronic or long-term illnesses.
• Genuine commitment to person-centred care and supporting older people and younger people with disabilities.
• Physically fit and able to perform everyday tasks such as vacuuming, lifting, and practical household support.
• Knowledge of CHSP and HACC-PYP principles, including independence, wellbeing, social inclusion, and carer support.
• Strong communication skills and the ability to communicate with clients, carers and their representatives in a positive and supportive manner and gain trust.
• Strong understanding of commitment to duty of care.
• Current valid Victorian Driver’s Licence, appropriately registered and comprehensively insured vehicle for transporting clients.
• Must hold or be able to obtain an Employee Working with Children Check.

Responsibilities

• Provide community care support including domestic assistance, personal care, flexible respite, individual social support and other services to eligible CHSP PYP and HACC clients.
• Support clients to maintain and develop independent living skills and routines.
• Monitor the wellbeing of clients and report concerns to the Supervisor.
• Foster positive relationships with clients, respecting cultural values and individual choices.

Skills

experience with aged/community

person-centred care

physical fitness

CHSP/HACC-PYP knowledge

communication skills

duty of care

Victorian Driver’s Licence

Working with Children Check

Job description

(15 hours and 20 hours a week options available)

Band 3 - Salary Range $69,868.53 to $73,701.99 per annum (pro rata) + 12% Super

2x Casual Positions - 30 June 2027

Casual $44.19 per annum + 12% Super

Salary offered will depend on level of skills and experience

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

• Professional and personal development opportunities
• Generous leave entitlements and flexible work arrangements
• A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

We are seeking Community Care Workers to join our supportive Client Connections team within the Community Care & Active Living department. As a Community Care Worker, you will deliver high-quality, person-centred support under the Commonwealth Home Support Program (CHSP) and the Home and Community Care Program for Younger People (HACC-PYP).

In this role, you support clients with domestic assistance such as cleaning, laundry, shopping, and light meal preparation to maintain a safe home environment. You provide respectful personal care including showering, dressing, grooming, and medication prompting. The role includes social supportthrough companionship, community access, and transport to essential appointments. You also deliver respite care to support carers while ensuring client safety and engagement.

Ongoing wellbeing monitoring is required to identify and report changes in clients’ health. You contribute to the team by collaborating with colleagues, attending meetings, and participating in training, while maintaining accurate administration and documentation to support quality service delivery.

Please note you will be required to attend to multiple services of various durations each working day across the municipality.

Key Responsibilities

• Provide community care support including domestic assistance, personal care, flexible respite, individual social support and other services to eligible HACC PYP and CHSP clients using a person-centred approach as outlined in their care plans.
• Support clients to maintain and develop independent living skills and routines.
• Monitor the physical, social, and emotional wellbeing of clients and report any concerns to the Service Coordination Supervisor.
• Foster positive and respectful relationships with clients, respecting cultural values, beliefs and individual choices.

To view the Position Description, click here.

About you

To be successful in this role you will have the following:

• Experience working with Aged or elderly community members, people living with a chronic and/or long-term illness or disability
• A genuine commitment to person-centred care and supporting older people and younger people with disabilities.
• Physically fit and able to perform everyday tasks such as vacuuming, lifting, and practical household support.
• Knowledge of CHSP and HACC-PYP principles, including independence, wellbeing, social inclusion, and carer support.
• Strong communication skills and the ability to communicate with clients, carers and their representatives in a positive and supportive manner and gain trust.
• Strong understanding of commitment to duty of care.
• Current valid Victorian Driver’s Licence, appropriately registered and comprehensively insured vehicle suitable for the purpose of transporting clients.
• Must hold or be able to obtain an Employee Working with Children Check.

The Recruitment Process

Please note shortlisted candidates will be required to attend an Assessment Group Interview, which forms part of our recruitment process. The session will involve a range of practical activities designed to reflect real customer service scenarios, along with a short, structured interview.

Applicants who are not selected on this occasion may be placed in a talent pool, which may be used to fill similar Community Care Worker roles that become available in the future.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture

There are a number of great reasons why our people love working at Melton City Council:

Staff Benefits | Melton City Council

• Travel and KMs allowances
• Regular supervision, team building days and activities
• Uniform, PPE & work mobile device, worker alone safety alarm supplied
• Comprehensive induction training provided, including buddying post induction
• 5 weeks annual leave*
• 16 weeks Paid Parental Leave (Super is paid during parental leave)*
• 3 weeks Paid Secondary Carer Leave*
• Family Room available including Breastfeeding Facilities - Australian Breastfeeding Association

*These benefits are pro rata and for Fixed term positions eligible after 12 months of employment.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.