Community Associate

International Workplace Group; Townsville City; Sur place; AUD 50 000 - 70 000; Plein temps

Avantages offerts par ce poste

Competitive rewards

Fantastic environment

Time for you

Training

Career development

Résumé du poste

Regus is part of the International Workplace Group (IWG) and operates a network of flexible workspaces worldwide. As a Co-working Corporate Receptionist (Community Associate) you will be the friendly, first point of contact for centre customers, delivering outstanding service while supporting centre operations and event setups.

You will build relationships with clients, coordinate meeting spaces, manage inquiries, and contribute to a productive, welcoming environment that reflects the high

Qualifications

• Customer-focused and service-oriented attitude.
• Ability to adapt to fast-changing situations.
• Strong relationship-building with customers.

Responsabilités

• Be the daily point of contact in the centre for customers.
• Work with a team to provide the community with essentials.
• Create exceptional experiences with every interaction.
• Answer incoming calls and prepare meeting rooms.
• Handle general administrative duties.
• Care for your centre and maintain a professional environment.

Connaissances

Enthusiastic

Resilient

Approachable

Diligent

Self-motivated

Description du poste

Regus is part of the International Workplace Group (IWG) that provides places to work for everyone, worldwide. We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. It's an infrastructure that supports the dynamic change of the workplace and meet our customer needs.

We enable businesses to operate anywhere, without the need for set-up costs or capital investment. It's a network designed to enhance productivity and connect 2.5 million like-minded professionals: an instant global community, and a place to belong.

About the role:

As a Co-working Corporate Receptionist (Community Associate) you will help us nurture and support our customers at a Centre level. You'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.

Responsibilities:

You'll be the daily point of contact in one of our business centres and an integral part of delivering the best customer experience. Whether they're staying for an hour or many years, our customers all come with different needs.

• Build effective relationships with new and existing customers
• Work as part of a team to give our community everything they need.
• Create exceptional experiences every interaction
• Answering incoming calls and preparing meeting rooms
• Completing general administrative duties
• Care for your centre - ensure it is always the professional, inspiring work environment

Skills & Traits about you:

• Effortlessly enthusiastic - bring a positive, inspiring attitude with fantastic customer service skills
• Resilient - combine an appetite for a challenge with the ability to adapt to fast-changing situations.
• Approachable & influential - build strong relationships with every customer to better deliver on their needs.
• Proudly diligent - have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution.
• Self-motivated - take ownership and act decisively to solve problems, make your time count.

Benefits:

• Competitive rewards: We want to inspire a five-star service, so you can expect a very competitive package
• Fantastic environment: Work with local, national and global clients in a world-class, high calibre work environment
• Time for you: Whilst an international and global organisation we operate our centres on a Monday-Friday basis, we believe a work life balance is critical for your success.
• Training: Structured training and development programmes designed to nurture your ambition
• Career Development: Opportunities to take increased responsibility over centre operations