Community Associate

Spaces. offices | co-working | meeting rooms.; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive rewards

Structured training and development

Career development opportunities

Work-life balance

Career development opportunities

Job summary

A leading co-working provider in Melbourne is seeking a Community Associate to enhance customer experience and build relationships. You'll contribute to a vibrant work environment, handling calls and ensuring customer needs are met. Ideal for those who thrive in a dynamic space, this role offers training and career development opportunities in a full-time capacity.

Qualifications

• Positive and inspiring attitude with fantastic customer service skills.
• Ability to adapt to fast-changing situations.
• Strong relationship building skills.
• Attention to detail in a fast-paced environment.

Responsibilities

• Build effective relationships with new and existing customers.
• Work as part of a team to support community.
• Create exceptional experiences at every interaction.
• Answer incoming calls and prepare meeting rooms.
• Perform general administrative duties and centre care.

Skills

Customer service skills

Positive attitude

Relationship building

Attention to detail

Self-motivated

Job description

Join to apply for the Community Associate role at Spaces. offices | co-working | meeting rooms.

Regus is part of the International Workplace Group (IWG) that provides places to work for everyone, worldwide. We have built an unparalleled network of office, co-working and meeting spaces for companies to use in every city in the world. It's an infrastructure that supports the dynamic change of the workplace and meet our customer needs. We enable businesses to operate anywhere, without the need for set-up costs or capital investment. It's a network designed to enhance productivity and connect 2.5 million like-minded professionals: an instant global community, and a place to belong.

Overview

As a Co-working Corporate Receptionist (Community Associate) you will help us nurture and support our customers at a Centre level. You'll be contributing to the growth and success of your customers, helping them to use flexible working to enhance their productivity.

Responsibilities

• Build effective relationships with new and existing customers
• Work as part of a team to give our community everything they need
• Create exceptional experiences every interaction
• Answering incoming calls and preparing meeting rooms
• Completing general administrative duties
• Care for your centre - ensure it is always the professional, inspiring work environment

Skills & Traits About You

• Effortlessly enthusiastic - bring a positive, inspiring attitude with fantastic customer service skills
• Resilient - combine an appetite for a challenge with the ability to adapt to fast-changing situations
• Approachable & influential - build strong relationships with every customer to better deliver on their needs
• Proudly diligent - have an eye for detail, understanding how high standards in the smallest moments feed into the wider revolution
• Self-motivated - take ownership and act decisively to solve problems, make your time count

Benefits

• Competitive rewards: We want to inspire a five-star service, so you can expect a very competitive package
• Fantastic environment: Work with local, national and global clients in a world-class, high calibre work environment
• Time for you: While an international and global organisation we operate our centres on a Monday-Friday basis, we believe a work life balance is critical for your success
• Training: Structured training and development programmes designed to nurture your ambition
• Career Development: Opportunities to take increased responsibility over centre operations

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other