Communications Technician

Downer; Canberra; On-site; AUD 90,000 - 110,000; Full time

Job summary

Downer is seeking a Communications Technician L3 to provide advanced technical and professional support across the CJC10 Product at Campbell Park Offices, Canberra. The role requires broad communications engineering and maintenance knowledge to deliver complex activities and sustainment outcomes.

You will apply initiative and accountability under broad direction, manage technical knowledge, liaise with Defence stakeholders and suppliers, mentor others, and ensure safety and regulatory compliance.

Qualifications

• Relevant higher education or vocational qualifications in communications engineering or equivalent industry experience.
• Demonstrated ability to communicate fluently, both orally and in writing, and present complex information to diverse audiences.
• Strong problem-solving, risk management, and stakeholder engagement skills.
• Experience in Defence sustainment and technical assurance activities.
• ASDEFCON suite experience.

Responsibilities

• Execute complex communications technical and maintenance assurance activities in line with agreed priorities, milestones, and outcomes.
• Exercise assigned technical authorities and ensure compliance with technical regulatory requirements.
• Develop, review, and assess technical packages, reports, and product performance against requirements.
• Apply technical knowledge to identify risks and uncertainties, implement corrective actions, and support continuous improvement in communications systems and processes.
• Provide detailed technical and maintenance advice to the CJC10 SO1 Engineering Manager and CJC10 ILS Lead L3, contributing to planning, decision-making, and sustainment outcomes.
• Build and sustain positive relationships with internal Defence stakeholders, external industry partners, and suppliers to influence outcomes and ensure effective collaboration.
• Support workforce development through mentoring, technical guidance, and effective knowledge management.
• Ensure safety aspects of Defence capability are considered and incorporated into all technical activities.
• Manage technical knowledge of relevant processes, packages, products, and equipment.
• All other tasks as directed.

Skills

Fluent communication

Problem solving

Stakeholder engagement

Defence sustainment experience

ASDEFCON experience

Education

Relevant higher education or vocational qualifications in communications engineering

Job description

Job Title - Communications Technician SHFC

• Security Clearance: NV1 Clearance
• Length of Contract: 11 months
• The role closes on 15/09/2026
• Location: Campbell Park Offices, Canberra, ACT

Position Description

The CJC10 Communications Technician L3 provides advanced technical and professional support across the CJC10 Product. The role applies broad communications engineering and maintenance knowledge to deliver complex technical and maintenance activities, support sustainment outcomes, and contribute to capability enhancement. Operating under broad direction, the position exercises initiative, autonomy, and accountability to achieve allocated technical and program objectives.

Responsibilities

The CJC10 Communications Technician L3 is to:

• Execute complex communications technical and maintenance assurance activities in line with agreed priorities, milestones, and outcomes.
• Exercise assigned technical authorities and ensure compliance with technical regulatory requirements.
• Develop, review, and assess technical packages, reports, and product performance against requirements.
• Apply technical knowledge to identify risks and uncertainties, implement corrective actions, and support continuous improvement in communications systems and processes.
• Provide detailed technical and maintenance advice to the CJC10 SO1 Engineering Manager and CJC10 ILS Lead L3, contributing to planning, decision-making, and sustainment outcomes.
• Build and sustain positive relationships with internal Defence stakeholders, external industry partners, and suppliers to influence outcomes and ensure effective collaboration.
• Support workforce development through mentoring, technical guidance, and effective knowledge management.
• Ensure safety aspects of Defence capability are considered and incorporated into all technical activities.
• Manage technical knowledge of relevant processes, packages, products, and equipment.
• All other tasks as directed.

Responsibilities and Experience

In addition to the defined responsibilities of the position, the following requirements of this position are considered fundamental to the Communications Technician L3:

• Relevant higher education or vocational qualifications in communications engineering or equivalent industry experience.
• Demonstrated ability to communicate fluently, both orally and in writing, and present complex information to diverse audiences.
• Strong problem-solving, risk management, and stakeholder engagement skills.
• Experience in Defence sustainment and technical assurance activities.
• ASDEFCON suite experience.

Required Behaviours

In achieving the expected results, the CJC10 Communications Technician L3 is to:

• Act prudently, ethically and lawfully.
• Act in the best interest of the Commonwealth, in a business-like manner and provide excellent stewardship of all project resources to maximise efficiency, effectiveness and value for money, constantly seeking opportunities for continuous improvement and to enhance CASG's future capacity.
• Communicate effectively with line managers and Division Head, including consultation with them and taking appropriate direction from them.
• Employ best practice in the execution of work, focusing on achieving outcomes, ensuring that decisions are made by appropriately qualified and experienced persons, and taking judicious risks.
• Provide clarity on roles & responsibilities.
• Encourage transparency and truthfulness.
• Encourage collaboration and communication.

SFIA Skills Sought

The provision of network maintenance and support services. Support may be provided both to users of the systems and to service delivery functions. Support typically takes the form of investigating and resolving problems and providing information about the systems. It may also include monitoring their performance. Problems may be resolved by providing advice or training to users about the network's functionality, correct operation or constraints, by devising work-arounds, correcting faults, or making general or site-specific modifications. The provision of network maintenance and support services. Support may be provided both to users of the systems and to service delivery functions. Support typically takes the form of investigating and resolving problems and providing information about the systems. It may also include monitoring their performance. Problems may be resolved by providing advice or training to users about the network's functionality, correct operation or constraints, by devising work-arounds, correcting faults, or making general or site-specific modifications.

NTAS Level 4

Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures. Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate. Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures. Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports, working with users, other staff and suppliers as appropriate.

"We warmly welcome applications from individuals of all backgrounds, including First Nations Australians, Australian Defence Force and First Responder veterans, women in STEM, and people of all abilities, including those registered with the NDIS."