Communications & Marketing Specialist

Helia; Sydney; On-site; AUD 70,000 - 110,000; Full time

Job summary

Helia, Australia’s first Lenders Mortgage Insurance provider, is hiring a Communications & Marketing Specialist to join the Strategy & Product team in Sydney. You will drive internal and external comms, marketing campaigns and brand content, while coordinating with stakeholders across the business.

You’ll translate product features into compelling messaging, develop digital content, support launches, and oversee social channels and events.

Qualifications

• 2–4 years’ experience in marketing and communications, ideally B2B/B2B2C.
• Experience delivering marketing campaigns and supporting go-to-market.
• Ability to translate product features into clear messaging and collateral.
• Strong writing and content development across digital, social and comms.
• Strong project coordination and stakeholder management skills.
• Experience with digital marketing, websites and social media; Canva and Adobe CS desirable.

Responsibilities

• Internal communications: develop leadership updates, intranet content and internal materials.
• External communications: support corporate comms, media materials and briefings.
• Marketing: coordinate initiatives aligned with plan and launches.
• Brand and content: create content across channels and provide brand guidance.
• Website and digital: maintain content, support SEO, monitor performance.
• Social media: develop, schedule and publish content; manage calendar and approvals.
• Events and industry engagement: support events and post-event learnings.

Skills

Marketing comms

Campaign delivery

Messaging & content

Content development

Stakeholder management

Digital marketing

Canva

Adobe Creative Suite

Education

Tertiary qualification in marketing/communications

Tools

Canva

Adobe Creative Suite

Job description

Helia is Australia’s first Lenders Mortgage Insurance (LMI) provider, with more than 60 years of expertise in the Australian housing market. We exist to accelerate financial wellbeing through home ownership. Our mission is to deliver innovative, tailored solutions in partnership with our customers, making the home ownership journey simpler and more accessible. We do this through efficient, customer-focused services powered by leading technology, data and digital solutions. We are looking for a Communications & Marketing Specialist to join our Strategy & Product team. Reporting to the Head of Communications & Marketing, you will help strengthen Helia’s brand, reputation and stakeholder relationships. This hands-on role supports marketing, brand, digital, internal and external communications, events and industry engagement. You will coordinate and deliver high-quality initiatives while collaborating with stakeholders across the business.

Responsibilities

• Internal communications: Develop and coordinate clear, engaging business updates, leadership communications, intranet content and other internal materials.
• External communications: Support the delivery of corporate communications, media materials, briefings and key messages.
• Marketing: Coordinate marketing initiatives aligned with Helia’s marketing plan and business priorities. Support product and proposition launches by developing value propositions, messaging, content and marketing collateral.
• Brand and content: Create and coordinate content across relevant channels and provide day‑to‑day brand guidance.
• Website and digital: Work with our external supplier to maintain accurate website content, support SEO and content optimisation, and monitor website performance.
• Social media: Develop, schedule and publish social content, manage the content calendar, coordinate approvals and report on performance.
• Events and industry engagement: Support customer and industry events, maintain the events calendar, coordinate merchandise and capture post‑event learnings.

What you’ll bring

• 2-4 years’ experience in marketing and communications, ideally within a B2B or B2B2C environment, and a relevant tertiary qualification.
• Experience delivering marketing campaigns and supporting the go‑to‑market of products, services or propositions.
• The ability to translate product features and customer needs into clear messaging, content and marketing collateral.
• Strong writing and content development skills across digital, social and communications channels.
• Strong project coordination and stakeholder management skills, with the ability to manage multiple priorities and deadlines.
• Experience with digital marketing, websites and social media; proficiency in Canva and experience with Adobe Creative Suite are desirable.

At Helia, we’re building a team focused on creating opportunities and brighter futures for our people. When you join Helia, you become part of an organisation that genuinely cares about what matters to you — whether that’s work‑life balance, flexible ways of working, wellbeing, or professional growth. We offer a range of benefits and support designed to help you thrive both personally and professionally. Helia is a place where you can grow, learn and make a meaningful impact. We foster a collaborative and inclusive culture where innovation, continuous learning and cross‑functional teamwork are encouraged to deliver great customer outcomes. Located in the heart of North Sydney, our office offers a vibrant workplace experience with some of Sydney’s best views.

We have a diverse business community: our people, our customers and communities are reflective of this and as an organisation we are committed to continually hiring a diverse workforce. We ensure our people always feel supported and we do this by our openness to flexible work options and our commitment to inclusion, regardless of career level, life‑stage, or experience.

Helia (formerly Genworth) has proudly played a pivotal role in the property market since 1965. As Australia’s first Lenders Mortgage Insurance (LMI) provider, we are a specialist in our field and are dedicated to leading the way for years to come. For many Australians, owning your own home remains a lifetime aspiration, and we work with our customers and partners to help them achieve this dream at various stages of their home buying journey — whether they are looking to save for a deposit, purchase their first home, upgrade or manage retirement by unlocking equity in their home later in life. We are reimagining the home ownership experience to get you there faster. Our purpose is to accelerate financial wellbeing through home ownership, now and for the future.