Communications & Digital Coordinator

SW Accountants & Advisors; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible working environment

2 additional annual leave days

18 weeks paid parental leave for primary carers

Wellness perks

$1000 towards home office setup

Tailored Learning and Development Program

Weekly lunch provided

Job summary

A reputable accounting firm in Melbourne seeks a Digital & Communications Coordinator. This role involves managing digital content, enhancing online presence, and driving marketing campaigns. Ideal candidates have 2–4 years experience in digital communications, strong copywriting abilities, and a proven track record in stakeholder engagement. This position offers a collaborative environment and flexible work arrangements.

Qualifications

• 2–4 years’ experience in digital communications or content marketing.
• Proven copywriting skills with strong attention to tone and clarity.
• Hands-on experience with LinkedIn for business and email marketing tools.
• Strong stakeholder engagement skills and ability to manage multiple priorities.
• Applicants must hold citizenship or permanent residency in Australia or New Zealand.

Responsibilities

• Manage content for LinkedIn and other social channels.
• Conduct post-campaign reviews and analytics.
• Update website content and service line pages.
• Collaborate on UX improvements and SEO optimization.
• Monitor engagement, report analytics, and recommend improvements.

Skills

Digital communications

Content marketing

Copywriting

SEO

Google Analytics

Stakeholder engagement

Tools

Mailchimp

HubSpot

Job description

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Direct message the job poster from SW Accountants & Advisors

SW Accountants & Advisors (SW) is Australia’s best kept accounting secret. We’re a fast-growing accounting and advisory firm with a strong professional presence and a bold digital voice. Our national team is collaborative, client-focused, and committed to delivering quality advice and insights with impact. With a growing LinkedIn following, expanding website content, and regular campaigns, we’re ready to take our digital engagement to the next level — and that’s where you come in.

Own it, Love your work, Share the load, Embrace the ride, Open doors. Our values are at the very heart of our firm and guide the way we interact within our firm’s teams, with our clients, and the way we interact and engage with you.

About the role

As our Digital & Communications Coordinator, you’ll be central to driving our firm’s visibility, engagement, and professional storytelling. You’ll manage content, elevate our digital presence, and collaborate with leaders to bring insights to life across multiple platforms. This is a hands-on role combining creativity, content production, stakeholder engagement, and strategic execution. An exciting and varied role with a well-respected team where ideas are actively encouraged, you will help to drive and improve the online success of our marketing campaigns - showcase our activities and people, lift our brand footprint and improve awareness of our deep market capabilities.

Key responsibilities

• Manage and schedule content for LinkedIn and other social channels
• Conduct post-campaign reviews and analytics
• Update website content, team bios, and service line pages
• Collaborate on UX improvements, SEO optimization, and web performance analysis
• Recommend enhancements based on web traffic data
• Publish internal newsletters, intranet updates, and key announcements
• Develop marketing collateral like brochures and client alerts
• Support national campaigns, webinars, and event promotion with email marketing
• Translate technical insights into client-ready content
• Build personal brands and grow LinkedIn engagement
• Use marketing automation platforms like Mailchimp and HubSpot
• Monitor engagement, report analytics, and recommend improvements
• Track competitor activity and identify content opportunities
• Support upskilling in digital tools and best practices
• Bonus: Basic photography or video editing skills (valued but not essential).

Key skills and experience

• 2–4 years’ experience in digital communications, content marketing, or similar
• Proven copywriting skills with strong attention to tone, clarity, and audience
• Hands-on experience with LinkedIn for business, email marketing tools, and CMS platforms
• Working knowledge of SEO, Google Analytics, and campaign reporting
• Knowledge of AI tools including Copilot and use of Agents
• Strong stakeholder engagement skills and the ability to manage multiple priorities
• A creative and analytical mindset with a drive for continuous improvement
• Applicants must be a citizen of, or hold permanent residency in, Australia or New Zealand

Best kept secrets of SW

• Progressive firm, with excellent career opportunities
• Flexible working environment
• 2 additional AL days per year
• 18 weeks paid parental leave for primary carers and 3 weeks for non-primary
• Refer to client and refer a friend bonus scheme
• Employee Assistance Program and Wellness perks
• $1000 towards home office setup
• Social Club
• Tailored Learning and Development Program
• Paid Course/study leave
• 1 paid professional membership per year
• Weekly lunch provided

Apply today

Create your own individual story and become a part of ours. If this sounds like the opportunity for you, click ‘Apply now’.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Accounting

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