Commissions Analyst

Vocus; City of Brisbane; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Diverse teams and inclusive culture

Career development & training

Retail discounts to 400 retailers

Generous leave options

Study assistance programs

Wellbeing initiatives

Job summary

Vocus is seeking a Commissions Analyst to own the data integrity, systems execution, and analytical controls behind commission outcomes. You’ll reconcile inputs from CRM and billing sources across multiple sales channels and improve automation.

The ideal candidate has 2–5+ years in sales compensation, strong Excel and data validation, and experience with Salesforce, billing systems, and Performio. This role offers hybrid work with two days in the office in Australia.

Qualifications

• 2–5+ years’ experience in sales compensation, commissions analysis, revenue operations, finance, or related fields.
• Strong Excel and analytical skills, including modelling and data validation.
• Experience with CRM (Salesforce), billing systems, Performio, or similar ICM/SIC platforms preferred.

Responsibilities

• Validate and reconcile commission inputs across upstream systems (e.g., CRM and operational data sources) to ensure accuracy, completeness, and traceability before calculations run.
• Communicate commission outcomes clearly to Finance, Sales Operations, and other stakeholders.
• Build and maintain automated checks and exception routines (e.g., outlier detection, missing fields, duplicate crediting, eligibility flags) to prevent errors and reduce manual rework.
• Support administration and ongoing operation of the commissions platform, i.e., Performio, including data loads, validation of scheduled jobs/outputs, and front‑end participant visibility where applicable.
• Ensure inbound data delivery into the platform remain fit-for-purpose as sales structures evolve.
• Maintain sufficient knowledge of commission systems and processes to provide effective team coverage.
• Proactively document processes, share knowledge and improve controls.
• Calculate monthly, quarterly, and annual commissions for multiple sales channels (e.g., direct, partner, enterprise, SMB).
• Validate data from CRM, billing, mediation, and provisioning systems to ensure accuracy and completeness.

Skills

Excel

Analytical skills

Attention to detail

Communication skills

Stakeholder management

CRM (Salesforce) experience

Performio / ICM platforms

Data validation

Tools

Salesforce

Performio

Billing systems

Job description

• Ideally based in Sydney but open to any location
• Hybrid working, 2 days in the office
  

• Ideally based in Sydney but open to any location
• Hybrid working, 2 days in the office
  

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?

We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

As a Commissions Analyst, you will own the data integrity, systems execution, and analytical controls that sit behind accurate and trusted commission outcomes. You’ll work across multiple sales channels/segments, validate and reconcile commission inputs from core systems, and continually improve the automation and quality of the end-to-end commission lifecycle.

The ideal candidate brings strong analytical capability, a passion for process excellence, and experience working with complex product portfolios, channel structures, and quota models.

Key Responsibilities

• Validate and reconcile commission inputs across upstream systems (e.g., CRM and operational data sources) to ensure accuracy, completeness, and traceability before calculations run
• Communicate commission outcomes clearly to Finance, Sales Operations, and other stakeholders
• Build and maintain automated checks and exception routines (e.g., outlier detection, missing fields, duplicate crediting, eligibility flags) to prevent errors and reduce manual rework
• Support administration and ongoing operation of the commissions platform, i.e., Performio, including data loads, validation of scheduled jobs/outputs, and front‑end participant visibility where applicable
• Ensure inbound data delivery into the platform remain fit-for-purpose as sales structures evolve
• Maintain sufficient knowledge of commission systems and processes to provide effective team coverage
• Proactively document processes, share knowledge and improve controls
• Calculate monthly, quarterly, and annual commissions for multiple sales channels (e.g., direct, partner, enterprise, SMB)
• Validate data from CRM, billing, mediation, and provisioning systems to ensure accuracy and completeness.

Skills & Experience

• 2–5+ years’ experience in sales compensation, commissions analysis, revenue operations, finance, or related fields
• Strong Excel and analytical skills, including modelling and data validation
• High attention to detail with strong problem-solving capability
• Excellent communication skills and stakeholder management skills
• Experience with CRM (e.g., Salesforce), billing systems, sales performance platform Performio, or similar ICM/SIC platforms preferred.

What We Offer

Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

• Diverse and dynamic teams with a supportive and inclusive culture.
• Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
• Generous discounts to over 400 retailers.
• Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
• Study assistance programs to excel your personal growth, learning and development.
• Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.

We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.

With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.

About Us

As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well‑known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.

Ready to take the next step?

If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less‑likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!

We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.

If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.