Commissioning Supervisor - Start Up

Vertiv Group; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Vertiv in Australia is seeking a Commissioning Supervisor - Start Up to lead a multi-disciplinary APAC team delivering commissioning programs for data centres across Thermal, Electrical, and Critical Power systems. You will supervise Customer Engineers and subcontractors to ensure high-value projects meet client expectations.

The role requires coordinating planning, safety leadership, and effective stakeholder communication to deliver world-class commissioning outcomes for hyperscale and

Qualifications

• Formal supervisory or management qualification (desirable)
• Minimum 5 years' experience in critical infrastructure, data centres, or mission-critical cooling and power
• Current Australian Driver's Licence (minimum class C)
• Proven track record managing a field service or commissioning team in a supervisory/lead capacity
• Experience managing subcontractors and third-party service providers
• Familiarity with MOPs, PTW's, and SWEMs documentation frameworks
• Leadership and team development across multi-disciplinary, multi-site teams
• Customer-centric stakeholder management and relationship building
• Systematic technical problem-solving across multiple disciplines
• Planning and organisation for concurrent projects and competing priorities
• Clear professional communication with internal teams, clients, and subcontractors
• Commercial acumen — service delivery costs, budgets, and scope variations
• Safety leadership with Zero Harm culture
• Resilience and adaptability under pressure

Responsibilities

• Prepare quotations and warranty documentation in accordance with procedures
• Verify technician timesheets, leave applications, and expense claims promptly
• Generate management reports on team activity, job status, and metrics using Power BI
• Support field personnel with administrative processes including SR creation, parts procurement, and equipment logistics
• Maintain records of commissioning activities, site documentation, and client correspondence
• Mentor and develop team members to grow multi-disciplinary commissioning capability
• Maintain workplace safety culture and ensure PPE and inductions are compliant
• Coordinate and schedule Customer Engineers and subcontractors across Thermal, Power, and LV Switchgear disciplines
• Manage subcontractor relationships and ensure scope boundaries and compliance
• Onboard new Customer Engineers with technical and procedural orientation

Skills

Leadership

Team development

Planning

Communication

Customer management

Safety leadership

Problem solving

Resilience

Commercial acumen

Education

Electrical Trade Certificate (Certificate III in Electrotechnology – Electrician) OR Mechanical Trade Certificate (AQF Level 3 or equivalent)

Job description

Vertiv is seeking to add a Commissioning Supervisor - Start Up to our high performing APAC team!

Vertiv's ANZ Start Up Services team is scaling rapidly to meet hyperscale and co-location data centre growth across the region. You'll lead a multi-disciplinary team of Customer Engineers across Thermal, Power, and LV Switchgear disciplines — delivering technically complex commissioning programs that form the backbone of Australia's digital infrastructure.

The Commissioning Supervisor leads the planning and coordination of commissioning activities across Thermal Infrastructure, Electrical Distribution Systems (LV Switchgear), and Critical Power Systems. The role is responsible for supervising Customer Engineers and managing subcontractor relationships to deliver world-class commissioning outcomes for high-value data centre clients including co-location and hyperscale operators.

Who we are:

Nearly all aspects of our lives involve the use of technology. It’s how we work, play & do anything in between. This connectivity or use of data is built into the very fabric of our society. It’s vital to human progress.

Vertiv believes there’s a better way to meet this accelerating demand for data — one driven by passion & innovation.

As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures. We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers’ vital applications run continuously, perform optimally & scale with business needs.

Why Join Vertiv?

Meaningful & Fulfilling Work

Inspiring & Caring Leaders in the industry

Recharge Your Potential

KEY RESPONSIBILITIES

Administration, Planning & Reporting

• Prepare, review, and submit quotations and warranty return documentation in accordance with company procedures.
• Verify and approve technician timesheets, leave applications, and expense claims in a timely manner.
• Generate regular management reports on team activity, job status, and operational metrics using Power BI dashboards.
• Support field personnel with administrative processes including SR creation, parts procurement, and equipment logistics.
• Maintain accurate records of commissioning activities, site documentation, and client correspondence.
• Contribute to continuous improvement initiatives for administrative and operational workflows.

Team & Resource Management

• Coordinate and schedule Customer Engineers and subcontractors across Thermal, Power, and LV Switchgear disciplines to meet project and service delivery demands.
• Manage day-to-day CE operational matters including leave, scheduling conflicts, performance observations, and welfare.
• Ensure all CEs and subcontractors hold current inductions, site access, and compliant personal protective equipment before mobilisation.
• Respond to customer requests and enquiries within 24 hours and ensure all commitments are tracked and met.
• Conduct regular field audits and site inspections to verify quality, safety compliance, and workmanship standards.
• Manage subcontractor relationships including scope boundaries, variation management, invoice review, and compliance verification.
• Maintain preferred contractor arrangements aligned with Vertiv’s approved supplier framework.
• Onboard new Customer Engineers and provide structured technical and procedural orientation.
• Mentor and develop team members to grow multi-disciplinary commissioning capability.
• Maintain a workplace safety culture aligned with Vertiv’s Zero Harm commitment — proactively identify and mitigate hazards
• Ensure all field personnel are provided with, and use, appropriate PPE for each task and environment
• Promptly report all workplace incidents, near-misses, and injuries in accordance with Vertiv’s incident management procedures
• Conduct and document periodic safety audits of commissioning sites and enforce site-specific safety plans (SWMS, JSEA)
• Ensure subcontractors meet Vertiv’s WHS requirements and hold current compliance documentation prior to engagement
• Participate in and support internal quality assurance reviews and corrective action processes

QUALIFICATIONS

Electrical Trade Certificate (Certificate III in Electrotechnology – Electrician) OR Mechanical Trade Certificate (AQF Level 3 or equivalent)

• Formal supervisory or management qualification (desirable)
• Relevant documented supervisory experience
• Current Australian Driver's Licence (minimum class C)
• Minimum 5 years' experience in critical infrastructure, data centres, or mission-critical cooling and power
• Proven track record managing a field service or commissioning team in a supervisory/lead capacity
• Working knowledge of at least two of: thermal systems (chillers, CRAC/CRAH, precision cooling); UPS/STS critical power systems; LV switchgear and power distribution
• Experience managing subcontractors and third-party service providers
• Familiarity with MOPs, PTW's, and SWEMs documentation frameworks
• Leadership and team development across multi-disciplinary, multi-site teams
• Customer-centric stakeholder management and relationship building
• Systematic technical problem-solving across multiple disciplines
• Planning and organisation for concurrent projects and competing priorities
• Clear professional communication with internal teams, clients, and subcontractors
• Commercial acumen — service delivery costs, budgets, and scope variations
• Safety leadership with Zero Harm culture
• Resilience and adaptability under pressure