Commercial Program Manager

Australia Post; City of Melbourne; Hybrid; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Flexible/hybrid work

Team discounts

Health & wellbeing resources

Mentorship program

Job summary

Australia Post is seeking a Commercial Program Manager to drive the commercial success of major transformation programs. You will lead budgeting, forecasting, and investment governance while ensuring value delivery and robust financial controls across multi-year initiatives.

You will partner with senior stakeholders, manage vendor performance, and oversee statements of work to align with strategic priorities and business outcomes.

Qualifications

• Qualified CPA with strong commercial and financial acumen
• Experience in large-scale technology, software or transformation programs
• Ability to translate financial complexity into actionable insights

Responsibilities

• Oversee the commercial and financial management of multi-year programs
• Manage budgets, forecasts and benefits realization aligned to priorities
• Oversee vendor relationships and ensure contractual obligations are met
• Provide governance and commercial insight to senior stakeholders
• Monitor cost forecasting and financial performance across programs

Skills

CPA qualification

Commercial finance

Stakeholder engagement

Budgeting & forecasting

Vendor management

Education

CPA qualification

Tools

Financial systems

Job description

Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.

About the opportunity

Join Australia Post as a Commercial Program Manager and play a pivotal role in driving the commercial success of some of our most significant transformation programs.

Working at the intersection of strategy, finance and delivery, you will lead the financial management of complex, multi-year programs, ensuring investment decisions, budgets, forecasts and benefits realisation are aligned to organisational priorities. You will oversee the commercial and financial performance of key third-party partners and vendors, ensuring contractual obligations, financial outcomes and delivery expectations are effectively managed. Partnering closely with senior stakeholders across the business, you’ll strengthen governance, provide commercial insight, and help ensure our programs deliver maximum value for Australia Post.

This is a great opportunity to influence how Australia Post invests in and delivers large-scale transformation initiatives, creating lasting enterprise value while shaping the success of critical business outcomes.

What you’ll deliver with us

Commercial & Strategic Priorities

• Ensure programs are aligned with Auspost's strategic objectives and contribute to the overall business plan. Support the development of business cases where required to support program decisions.
• Oversee commercial aspects of vendor relationships, including ensuring services meet quality and budgetary standards.
• Manage the commercial aspects of Statements of Work including reviewing terms of reference to ensure they are set up properly and provide services we need. Benchmarking against other providers where applicable to ensure they are comparable and competitive.
• Identify and evaluate financial and commercial risks associated with programs, maintain these on the program risk register, and develop mitigation strategies.
• Ensuring all financial risks and issues are being managed at program and stream levels.
• Provide financial oversight for Auspost programs, ensuring robust financial governance processes are maintained and adhered to.
• Manage the monthly financial management process including actuals tracking and detailed cost forecasting.
• Provide Commercial and Finance Management information and insights as required to inform key strategic approaches and enterprise financial reporting cycles
• Set the operating rhythm for key financial management processes for the Program and ensure stakeholder, governance, and other executive reporting requirements are met, including capex/opex classifications.
• Oversee expected and delivered financial benefits throughout the life of the Program (monitor impact of scope changes, cost and time impacts).

About you

You are a qualified CPA with strong commercial and financial acumen, ideally gained within large-scale technology, software or transformation programs. You bring a deep understanding of program financial management, including budgeting, forecasting, investment governance, capital expenditure, asset capitalisation and the full project lifecycle of costs. Comfortable working across complex environments with competing priorities, you can translate financial complexity into clear, practical insights that support better decision-making.

You are naturally curious, ask thoughtful questions and have a talent for making the complex simple. You have experience partnering with Program Directors, Business Unit PMOs, Finance teams, Investment Managers and senior stakeholders to ensure financial performance, governance and strategic objectives remain aligned

What else is in it for you?

• Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
• Flexible and hybrid working arrangements, like the opportunity to work from home two days per week
• Opportunities for growth and development through formal programs or mentorship
• Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free.

We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [e-mail] or on 03 8737 9415