Cluster Operations Leader, Data Center Operations (AWS)

Amazon; Melbourne; Vor Ort; AUD 180.000 - 240.000; Vollzeit

Zusammenfassung

Amazon Corporate Services Pty Ltd, part of AWS Data Center Operations, is seeking a Cluster Operations Leader to guide a growing region through expansion. You will own performance across multiple facilities, lead managers and SME teams, and set strategic direction for safety, capacity, and cost efficiency.

You will drive workforce planning, partner with delivery teams on launches, and continuously improve processes.

Qualifikationen

• 10+ years of management experience in datacenter operations or related critical environments.
• Strong written and verbal communication for senior leadership.
• Proven track record delivering complex projects with ownership of operations.
• 10+ years of people leadership experience.
• Valid and active driver’s licence.

Aufgaben

• Lead and develop a multi-disciplinary cluster operations management team across data centre operations, engineering operations, logistics, and decommissioning.
• Drive operational performance standards for safety, security, availability, capacity, and cost across all data centre facilities in the cluster.
• Partner with infrastructure delivery and region services teams to execute new data centre launches and expansions, ensuring readiness for production workloads.
• Own workforce planning and talent strategy for the cluster, building a pipeline of future leaders through coaching and succession planning.
• Establish and continuously improve operational processes, incident response procedures, and automation practices to increase reliability.

Kenntnisse

Data center operations

Leadership experience

Strategic planning

Safety & compliance

Cross-functional leadership

Jobbeschreibung

Cluster Operations Leader, Data Center Operations

Job ID: 10564448 | Amazon Corporate Services Pty Ltd

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. More information regarding security clearances can be found at https://www.agsva.gov.au/.

Are you a people-first leader who thrives on building high-performing teams during periods of rapid growth? Amazon Web Services (AWS) Data Center Operations is looking for a Cluster Operations Leader to take charge of a growing region at a pivotal moment — one where new infrastructure is being stood up and a capable team needs a leader who can guide them through the next phase of expansion.

As the Cluster Operations Leader, you will own operational performance across multiple data centre facilities, covering safety, security, availability, capacity, cost, and employee development. You will lead a multi-disciplinary organisation that spans data centre operations, data centre engineering operations, logistics, and decommissioning. This is a leader‑of‑leaders role: you will manage managers and technical subject matter experts, set strategic direction, and communicate effectively across a complex programme that has become an AWS‑wide standard. If you are energised by solving problems, coaching talented people, and delivering reliable infrastructure at scale, we want to hear from you.

Key job responsibilities

• Lead and develop a multi‑disciplinary cluster operations management team across data centre operations, engineering operations, logistics, and decommissioning functions, scaling the organisation over the next three years.
• Drive operational performance standards for safety, security, availability, capacity, and cost across all data centre facilities in the cluster, proactively identifying and mitigating risks before they affect customers.
• Partner closely with infrastructure delivery and region services teams to execute new data centre launches and expansions, ensuring smooth handoffs and readiness for production workloads.
• Own workforce planning and talent strategy for the cluster, navigating hiring constraints while building a pipeline of future leaders through coaching, development planning, and succession readiness.
• Establish and continuously improve operational processes, incident response procedures, and automation practices to increase reliability and efficiency across the cluster.

A day in the life

You will split your time between strategic leadership activities and on‑the‑ground engagement in data centre facilities. Mornings might start with operational reviews alongside your management team, triaging open issues and aligning priorities for the week. Later, you could be in a facility walking the floor with engineers, observing maintenance work, and coaching site leaders. You will regularly connect with infrastructure delivery and region services partners to coordinate upcoming launches, and you will carve out time to review workforce plans and interview candidates to stay ahead of growth targets.

About the team

Our team sits within AWS Data Centre Operations and is responsible for keeping critical infrastructure running safely and reliably around the clock. We work hand‑in‑hand with infrastructure delivery and region services partners to bring new capacity online and maintain existing facilities. With a clear growth trajectory, this is an opportunity to shape an organisation during a defining period of expansion. We value collaboration, operational rigor, and investing in our people so they can build long, rewarding careers at Amazon.

Basic Qualifications

• 10+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build‑outs and scaling, or similar experience
• Experience in written and verbal communication skills to communicate with technical and non‑technical audiences, including senior leadership
• Experience delivering complex projects with prior ownership of the operation of a mission‑critical team and/or product
• 10+ years of people leadership experience
• Valid and active driver’s licence

Preferred Qualifications

• Experience working to appropriate health & safety standards and regulations
• Experience with project management

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.