Cluster Manager - Emu Plains, Five Dock & Ropes Crossing

Anytime Fitness; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Complimentary Anytime Fitness member

Job summary

Anytime Fitness Australia is seeking a Cluster Manager to lead operations across Emu Plains, Five Dock and Ropes Crossing. You will drive daily club performance, membership growth and staff development while aligning with the area manager.

The role blends hands-on leadership with business-improvement activities, including systems optimization, local marketing and recruitment across three sites.

Qualifications

• Experience leading teams in multi-site or multi-club environments.
• Proven ability to drive membership growth and improve retention.
• Strong people development, coaching and performance management skills.
• Solid understanding of sales, lead generation and conversion in a fitness/retail setting.
• Comfort with using data to identify opportunities and drive results.

Responsibilities

• Lead operations across three Anytime Fitness clubs (Emu Plains, Five Dock, Ropes Crossing).
• Drive sustainable membership growth and enhance commercial performance.
• Coach, train and develop club teams; maintain standards and accountability.
• Develop and implement local marketing, recruitment and retention initiatives.

Skills

Multi-site leadership

Team leadership & development

Coaching & mentoring

Sales & membership growth

Performance data analysis

Communication

Problem solving

Job description

Full-time Permanent Mid-level Senior

Description

Lead Teams. Grow Membership. Drive Performance.

Are you an experienced multi-site leader who knows how to turn strong club operations into sustainable business growth?

Anytime Fitness Emu Plains, Five Dock and Ropes Crossing are seeking a Cluster Manager to lead operational performance, membership growth and team development across all three clubs. This hands‑on role combines day‑to‑day club leadership with dedicated time to improve systems, marketing, retention, sales and recruitment.

IMPORTANT ROLE NOTE

This is a role working across Anytime Fitness Emu Plains, Five Dock and Ropes Crossing. The weekly allocation comprises:

• 4 days in club working with the managers and the team
• 1 day working on business improvement across the 3 sites

You will work closely with each Club Manager while reporting to the Area Manager. There may also be an opportunity to support a fourth club in the future.

Travel allowance will also be discussed during the interview process.

WHY YOU'LL LOVE WORKING WITH US

• Complimentary Anytime Fitness membership
• Make a measurable impact across three Anytime Fitness clubs
• Enjoy a varied role combining hands‑on leadership with strategic improvement
• Help create welcoming club communities where members feel supported

THE OPPORTUNITY

As Cluster Manager, you will work alongside club teams while driving consistent standards, sustainable membership growth and improved commercial performance across the cluster. Your key responsibilities will include:

• Club Operations
• Work on‑site alongside staff across all three clubs.
• Support daily operations, sales and member engagement.
• Coach, train and manage club teams.
• Maintain club standards and staff accountability.
• Business Improvement
• Systems & Processes: Improve efficiency and consistency across all clubs.
• Marketing: Develop local campaigns and generate leads.
• Retention: Improve member engagement and reduce attrition.
• Sales: Improve conversion rates, membership growth and revenue.
• Recruitment: Recruit, onboard and develop high‑performing staff.

SKILLS & EXPERIENCE

You are a commercially minded and people-focused leader who can balance immediate operational priorities with longer‑term business improvement. You will bring:

• Experience leading teams in a fitness, membership, sales or service-based environment
• The ability to manage performance across multiple locations or operational areas
• Strong coaching, training and people-development skills
• A sound understanding of sales, lead generation and conversion
• A proactive approach to member engagement and retention
• Confidence using performance data to identify opportunities and drive results
• Strong organisation, communication, and problem-solving skills

ABOUT OUR CLUB

Anytime Fitness Emu Plains, Five Dock and Ropes Crossing are committed to create a welcoming environment where members feel supported from their very first visit. As part of Australia's largest fitness network, you'll have the backing of an experienced team while enjoying the flexibility to build your own career.

The owners have invested in state‑of‑the‑art equipment and amenities to deliver a premium fitness experience. We are looking for a commercially focused leader who shares our ambition to operate premium Anytime Fitness clubs, strengthen member value and drive sustainable growth.

ABOUT ANYTIME FITNESS AUSTRALIA

Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 18 years and now boast a portfolio of over 600+ gyms and more than 730,000+ members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.