Cluster Manager - Emu Plains, Five Dock & Ropes Crossing

Anytime Fitness; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Complimentary Anytime Fitness member­-

Travel allowance discussed

Opportunity to expand to a fourth club

Job summary

Anytime Fitness Emu Plains, Five Dock and Ropes Crossing seeks a Cluster Manager to lead operational performance and membership growth across three clubs. You’ll balance hands-on club leadership with strategic improvements in systems, marketing, retention, sales and recruitment.

You will work with Club Managers, report to the Area Manager and may support a fourth club in future, with travel allowance discussed at interview.

Qualifications

• Experience leading teams in fitness or service-based environments.
• Ability to manage performance across multiple locations.
• Strong coaching, training and people-development skills.
• Sound understanding of sales, lead generation and conversion.
• Proactive approach to member engagement and retention.
• Comfort using performance data to drive results.
• Excellent organisation and communication abilities.

Responsibilities

• Lead operations across three clubs (Emu Plains, Five Dock, Ropes Crossing).
• Drive consistent standards, membership growth and commercial performance.
• Coach, train and manage club teams; maintain staff accountability.
• Develop local campaigns, improve systems and processes across sites.
• Recruit, onboard and develop high-performing staff.

Skills

Leadership

Team development

Performance management

Coaching & training

Sales & conversions

Member engagement

Data-driven decisions

Organization & communication

Job description

Lead Teams. Grow Membership. Drive Performance.

Are you an experienced multi-site leader who knows how to turn strong club operations into sustainable business growth?

Anytime Fitness Emu Plains, Five Dock and Ropes Crossing are seeking a Cluster Manager to lead operational performance, membership growth and team development across all three clubs. This hands-on role combines day-to-day club leadership with dedicated time to improve systems, marketing, retention, sales and recruitment.

IMPORTANT ROLE NOTE

This is a role working across Anytime Fitness Emu Plains, Five Dock and Ropes Crossing. The weekly allocation comprises:

• 4 days in club working with the managers and the team
• 1 day working on business improvement across the 3 sites

You will work closely with each Club Manager while reporting to the Area Manager. There may also be an opportunity to support a fourth club in the future.

Travel allowance will also be discussed during the interview process.

WHY YOU'LL LOVE WORKING WITH US

• Complimentary Anytime Fitness membership
• Make a measurable impact across three Anytime Fitness clubs
• Enjoy a varied role combining hands-on leadership with strategic improvement
• Help create welcoming club communities where members feel supported

THE OPPORTUNITY

As Cluster Manager, you will work alongside club teams while driving consistent standards, sustainable membership growth and improved commercial performance across the cluster. Your key responsibilities will include:

• Club Operations
  • Work on-site alongside staff across all three clubs.
  • Support daily operations, sales and member engagement.
  • Coach, train and manage club teams.
  • Maintain club standards and staff accountability.
• Business Improvement
  • Systems & Processes: Improve efficiency and consistency across all clubs.
  • Marketing: Develop local campaigns and generate leads.
  • Retention: Improve member engagement and reduce attrition.
  • Sales: Improve conversion rates, membership growth and revenue.
  • Recruitment: Recruit, onboard and develop high-performing staff.

SKILLS & EXPERIENCE

You are a commercially minded and people-focused leader who can balance immediate operational priorities with longer-term business improvement. You will bring:

• Experience leading teams in a fitness, membership, sales or service-based environment
• The ability to manage performance across multiple locations or operational areas
• Strong coaching, training and people-development skills
• A sound understanding of sales, lead generation and conversion
• A proactive approach to member engagement and retention
• Confidence using performance data to identify opportunities and drive results
• Strong organisation, communication, and problem-solving skills

ABOUT OUR CLUB

Anytime Fitness Emu Plains, Five Dock and Ropes Crossing are committed to create a welcoming environment where members feel supported from their very first visit. As part of Australia's largest fitness network, you'll have the backing of an experienced team while enjoying the flexibility to build your own career.

The owners have invested in state-of-the-­art equipment and amenities to deliver a premium fitness experience. We are looking for a commercially focused leader who shares our ambition to operate premium Anytime Fitness clubs, strengthen member value and drive sustainable growth.

ABOUT ANYTIME FITNESS AUSTRALIA

Anytime Fitness is on a mission to be Australia’s most welcoming gym network. We have taken the Australian franchise sector by storm over the last 18 years and now boast a portfolio of over 600+ gyms and more than 730,000+ members nationally, making it the largest gym network in the country. Anytime Fitness forms part of the Collective Wellness Group, the leader in fitness franchising in Australia. Our team is dynamic, fast paced and they help to make Australia healthier in their roles every day! Our goal is to inspire both our members and staff to be the best they can be.