Club Manager: Lead a New Gym Launch & Team

Vivaleisure; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible work arrangements

Paid parental leave

Free fitness membership

CU Health access

Learning and development opportunities

Job summary

Viva Leisure is seeking a Club Manager for Plus Fitness Rydalmere to lead the transition into a new facility. You will oversee day-to-day operations, champion member experience, and guide the team through the move while maintaining high standards of safety and service.

You will drive memberships, renewals, and fitness programming, balancing frontline leadership with hands-on involvement in personal training and group classes. A strong sales, service mindset and People leadership are essential.

Qualifications

• Current First Aid and CPR certification (or willingness to obtain).
• Strong knowledge of and a passion for the Fitness Industry.
• Experience in sales and customer service, ideally within the fitness or retail sectors.
• Demonstrated people management and team leadership experience.
• Proven sales aptitude with a results-driven mindset and ability to meet targets.
• Outstanding communication and leadership skills, with a passion for engaging both team members and clients to strengthen the brand.
• Proven ability to drive operational excellence through strong organisational and formal operational skills.
• Ability to be a role model and live our Viva values, and behaviours while being passionate about our brands.
• Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook).

Responsibilities

• Drive new member sign-ups, manage renewals, and implement strategies to enhance member satisfaction and retention.
• Ensure all members and guests receive high-quality service; handle complaints and feedback promptly and professionally.
• Maintain high standard of operational procedures. Manage administration, auditing and organisation of the club, ensuring all areas are clean, safe, and fully operational.
• Ensure all activities, equipment, and facilities comply with health and safety regulations and industry standards.
• Recruit, train, schedule and manage in club staff; ensure high team performance and morale.
• Plan and execute local marketing campaigns, community engagement events, and promotions to increase visibility and attract new members.
• Oversee the development and scheduling of fitness programs and classes, ensuring they meet member needs and industry trends.

Skills

People management

Sales

Customer service

Communication

Leadership

Organisational skills

Tools

Microsoft Office

Job description

Viva Leisure is seeking a Club Manager for Plus Fitness Rydalmere to lead the transition into a new facility. You will oversee day-to-day operations, champion member experience, and guide the team through the move while maintaining high standards of safety and service.

You will drive memberships, renewals, and fitness programming, balancing frontline leadership with hands-on involvement in personal training and group classes. A strong sales, service mindset and People leadership are essential.