Club Manager - Hocking

Vivaleisure; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Paid Parental Leave

Free fitness membership

Viva +1

CU Health access

Learning and development opportunities

Central locations with new facilities

Job summary

Viva Leisure is seeking a Club Manager for Plus Fitness Hocking, Perth, to lead a team and own the club's day-to-day operations. You will foster a welcoming, high-performing culture, drive memberships, and ensure smooth operations while delivering outstanding member experiences.

This permanent full-time role requires strong leadership, sales ability, and a passion for fitness. You’ll help grow the community, maintain safety standards, and contribute to Viva Leisure's continued success.

Qualifications

• Current First Aid and CPR certification (or willingness to obtain).
• Strong knowledge of and a passion for the Fitness Industry.
• Experience in sales and customer service, ideally within the fitness or retail sectors.
• Demonstrated people management and team leadership experience.
• Proven sales aptitude with a results-driven mindset and ability to meet targets.
• Outstanding communication and leadership skills to engage team members and clients.
• Proven ability to drive operational excellence with strong organisational skills.

Responsibilities

• Drive new member sign-ups, manage renewals and boost member satisfaction.
• Ensure high-quality service to members and guests; handle feedback professionally.
• Maintain operational procedures; manage club administration, auditing and cleanliness.
• Ensure health and safety standards across activities, equipment and facilities.
• Recruit, train, schedule and manage in-club staff; maintain morale and performance.
• Plan local marketing, community events and promotions to attract members.
• Oversee fitness programs and class scheduling to meet member needs.

Skills

First Aid & CPR

Fitness industry passion

Sales & customer service

People management

Sales aptitude

Communication & leadership

Operational excellence

Viva values

MS Office

Tools

Microsoft Office

Job description

Ready to lead a gym that's already loved by its community - andmake it even better?

Viva Leisure, parent company to Plus Fitness and one ofAustralia's leading health and fitness companies, is on the huntfor an enthusiastic and driven Club Manager to lead our team inHocking on a permanent full-time basis.

Tucked into the Wyatt Grove Shopping Centre in Perth's growingnorthern suburbs, Plus Fitness Hocking has built a genuinereputation as a second home for its members - known for itsfriendly, inclusive atmosphere, well-maintained equipment, and ateam that greets people by name. It's the kind of club wheremembers stick around because they feel like they belong, and wherereal results and real relationships go hand in hand. That culturedoesn't happen by accident - it's built by the person leading thefloor, and that's where you come in.

This is your opportunity to take full ownership of a thrivingclub and make a genuine impact every single day. As Club Manager,you'll inspire and develop your team, strengthen an alreadytight-knit community, deliver a stand-out member experience, anddrive the club's commercial success. From coaching your people andgrowing membership to building an energetic club culture andkeeping operations running like clockwork, you'll be at the heartof everything that makes this club great.

If you're a passionate leader who thrives in a fast-pacedenvironment and is ready to take the next step in your fitnessindustry career, this is your chance to build a genuinely rewardingcareer with one of Australia's leading fitness companies - in aclub that's already got the community spirit; it just needs yourleadership to take it further.

SKILLS &QUALIFICATIONS

We are looking for someone with:

• Current First Aid and CPR certification (or willingness toobtain)
• Strong knowledge of and a passion for the FitnessIndustry
• Experience in sales and customer service, ideally withinthe fitness or retail sectors
• Demonstrated people management and team leadershipexperience
• Proven sales aptitude with a results-driven mindset andability to meet targets
• Outstanding communication and leadership skills, with apassion for engaging both team members and clients tostrengthen the brand. Skilled in supporting diverse tasks andmentoring future leaders to help them achieve peakperformance
• Proven ability to drive operational excellence throughstrong organisational and formal operational skills. Capable ofmanaging multiple priorities effectively, with a proactivemindset, eagerness to learn, and agility in adapting toevolving business needs
• Ability to be a role model and live our Viva values, andbehaviours while being passionate about our brands. You willdemonstrate professionalism, respect, courtesy and support
• Proficiency in Microsoft Office applications (e.g., Word,Excel, Outlook)

KEYRESPONSIBILITIES

• Drive new member sign-ups, manage renewals, and implementstrategies to enhance member satisfaction and retention
• Ensure all members and guests receive high-quality service;handle complaints and feedback promptly and professionally
• Maintain high standard of operational procedures. Manageadministration, auditing and organisation of the club, ensuringall areas are clean, safe, and fully operational
• Ensure all activities, equipment, and facilities complywith health and safety regulations and industry standards
• Recruit, train, schedule and manage in club staff; ensurehigh team performance and morale
• Plan and execute local marketing campaigns, communityengagement events, and promotions to increase visibility andattract new members
• Oversee the development and scheduling of fitness programsand classes, ensuring they meet member needs and industrytrends

YOUR LIFE ATVIVA - PERKS & BENEFITS

As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people.

• Flexible Work Arrangements and great work-life balance for personal rejuvenation and well-being
• Paid Parental Leave
• Free fitness membership
• Viva +1 - the chance to gift a free membership to a partner, family member or friend
• Permanent employees also get access to CU Health, our virtual health and wellbeing practice connecting you with GPs, Psychologists, Dietitians and Health Coaches anytime, anywhere
• Central locations with brand new facilities and ongoing learning and development opportunities

Above all, Viva is committed to fostering a diverse andinclusive culture where every background, perspective, gender, andidentity is celebrated. We believe in empowering everyone to bethemselves, knowing that it's when we embrace our differences thatwe perform at our best.

We make every opportunity last at Viva and are looking to findmembers of the team to upskill and develop, all with the aim tomake Viva the best place to work.

ABOUT VIVALEISURE

At Viva Leisure, our mission is simple: to connect health andwellness to as many people as possible through our awesome,affordable, and accessible facilities. Our vision is to be thenumber one in the industry - benefitting our members, shareholders,franchisees, communities, and employees alike.

Established in 2004, Viva Leisure is an Australian-owned,ASX-listed company offering a diverse range of health and fitnesssolutions, including big-box health clubs, express gyms,high-intensity group training, Pilates, yoga, aquatics,women’s-only facilities, personal training, wellness, and sportsnutrition. Our portfolio includes Club Lime, hiit republic, PlusFitness, GROUNDUP, Zoo Fit, and Supp Society, with more than 300corporate-owned and franchised locations across Australia andinternationally.

In 2020, Viva Leisure acquired Chain Collective Group, which nowoperates as the franchising arm of the business, with Plus Fitnessas its flagship brand.

In 2024, Viva Leisure acquired a 34% equity stake in BoutiqueFitness Studios (BFS), the master franchisee for Club Pilates,Rumble Boxing, StretchLab, and CycleBar. As part of thispartnership, Viva's Rebalance studios successfully transitioned toClub Pilates. Viva also acquired a 25% equity stake in World GymAustralia, together with three corporate-owned World Gym clubs inQueensland - Stafford, Coomera and Underwood. In 2026, Vivaexpanded its corporate World Gym portfolio with the upcomingopening of its flagship Canberra location and launched its newestfitness brand, Zoo Fit.

ACKNOWLEDGEMENT

Viva Leisure acknowledges and pays respect to theTraditional Custodians of Country throughout Australia. We aregrateful for the opportunity to operate facilities on these landsand to contribute to the health and well-being of all communitieswe form part of.

As a company dedicated to promoting health and wellness, weare committed to fostering an inclusive environment within ourfacilities and workplaces that welcomes, respects and celebratesthe rich cultural heritage of Indigenous peoples.

Viva Leisure reserves the right to close this advertisement prior to the stated closing date should a suitable candidate be identified.