Club Manager

AUSactive; Sydney; Presencial; AUD 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary 70k-80k AUD plus ++

Mon-Fri roster 10am-7pm

No regular weekend work

Complimentary gym membership

Upgraded training environment

Opportunity to lead club expansion

Mentorship from multi-club leadership

Ownership of club performance

Pathway to cluster or multi-site mgmt

Descripción de la vacante

AUSactive is seeking a commercially driven, people-focused Club Manager to lead an established club in Western Sydney. This hands-on role combines club management, membership acquisition and member experience, with a strong emphasis on sales, community engagement and operational excellence.

You will manage day-to-day performance, lead a small team, coach staff, nurture member relationships and build local partnerships while ensuring a safe, welcoming and high-quality environment.

Formación

• Experience in fitness, membership sales, hospitality, or another community-focused environment.
• Strong sales capability and ability to meet acquisition targets.
• Ability to connect with people from diverse cultures and backgrounds.
• Proactive lead generation, follow-up and community engagement.
• High standards and attention to operational detail.

Responsabilidades

• Lead, develop and empower a small team to excel.
• Set clear expectations and provide regular coaching.
• Foster an accountable, collaborative, member-focused culture.
• Drive membership growth via sales activity and community engagement.
• Manage the full membership journey from enquiry to onboarding.
• Build strong relationships with current and prospective members.
• Develop local partnerships and referral networks.
• Improve member engagement and retention.
• Maintain a clean, safe, and well-presented club.
• Oversee club admin, reporting, compliance and daily operations.
• Support local marketing and social media.
• Be visibly leading and present across the club.

Conocimientos

Sales leadership

Team leadership

Community engagement

Customer relations

Operational excellence

Descripción del empleo

This is an opportunity to take ownership of an established, community-focused club as it enters an exciting new phase of growth.

Part of an expanding multi-club fitness group, the business combines the systems and resources of a leading international fitness network with the connection and responsiveness of local ownership. It is committed to creating welcoming environments where members feel supported, teams are trusted to take ownership and strong performance leads to genuine career progression.

Recently transformed with all-new equipment, the club has built a loyal and highly diverse membership community. With further expansion planned, the foundations are in place for a driven Club Manager to shape its next chapter and make a meaningful impact.

We are looking for a commercially driven, people-focused leader who will become the face of the club, build strong local relationships and create an environment where every member feels recognised, supported and proud to belong.

The Opportunity

This is a hands-on leadership role combining club management, membership acquisition and member experience.

You will take responsibility for the day-to-day performance of the club while remaining highly visible across the sales journey and member community. You will lead from the front generating opportunities, following up leads, conducting tours, welcoming new members and ensuring the club consistently delivers a high-quality experience.

Your focus will include:

• Leading, developing and empowering a small team to perform at their best
• Creating clear expectations, providing regular coaching and building individual capability
• Fostering an accountable, collaborative and member-focused team culture
• Driving membership growth through consistent sales activity and community engagementManaging the complete membership journey, from initial enquiry through to conversion and onboarding
• Building meaningful relationships with current and prospective members
• Developing local partnerships, referral networks and community-based acquisition opportunities
• Improving member engagement, satisfaction and retention
• Maintaining a clean, safe and professionally presented club environment
• Managing club administration, reporting, compliance and daily operations
• Supporting local marketing, social media and promotional activity
• Leading from the front and remaining highly visible across the club

About You

You understand that a great club is built through consistent presence, genuine relationships and strong commercial discipline.

You may already be an experienced Club Manager, or you could be a high-performing Assistant Club Manager or Membership Consultant ready to take ownership of your own facility.

You will bring:

• Experience in fitness, membership sales, hospitality, retail or another community-focused environment
• Strong sales capability and confidence working toward acquisition targets
• The ability to connect naturally with people from different cultures and backgrounds
• A proactive approach to lead generation, follow-up and community engagement
• High personal standards and attention to operational detail
• The confidence to lead a team while remaining hands-on in the club
• Strong organisation, communication and problem-solving skills
• A genuine desire to build a long-term leadership career

Knowledge of Merrylands and the surrounding Western Sydney community would be highly regarded.

Why Join This Team?

You will be stepping into an established club with strong acquisition, a loyal community and significant room for further growth.

You will receive:

• $70K-$80K + super + generous bonus
• A permanent Monday-Friday roster, 10am-7pm
• No regular Saturday or Sunday work
• A complimentary membership
• A newly upgraded training environment with all-new equipment
• The opportunity to lead the club through its next expansion
• Support from an experienced multi-club leadership team
• Real ownership of the club's performance and community presence
• A genuine pathway into cluster or multi-site management

With future growth planned across neighbouring territories, this role has the potential to develop well beyond the management of one club.