Club Manager

Police Citizens Youth Club NSW; Newcastle-Maitland; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Salary packaging benefits up to $15,/a

Meals and Entertainment Card benefit $

Employee rewards and discounts

Generous leave entitlements

Fitness Passport & free PCYC gym

Workplace flexibility

Job summary

PCYC NSW – Raymond Terrace NSW and Nelson Bay clubs are seeking a leisure venue manager to lead dual-site operations and deliver exceptional member experiences across both venues.

You will oversee staff, budgets and programs, balancing priorities to support community needs and drive engagement and revenue. A hands-on leader with a passion for sport, recreation and youth wellbeing is essential.

Qualifications

• Minimum 2 years sport and leisure venue management experience.
• Experience in business management, operation planning and/or implementing innovative ideas.
• Eye for detail with sales mindset and growth opportunities.
• Strong networking and relationship-building within the local community.
• Demonstrated leadership and staff-management capabilities.
• Excellent interpersonal skills and community alignment with PCYC values.
• Ability to obtain a Working with Children Check and National Police Check.

Responsibilities

• Manage day-to-day operations of the two Clubs, including staff leadership, training, program coordination and facilities management.
• Execute business and operational plans to grow income and increase revenue streams.
• Increase awareness of the PCYC mission and grow memberships and sponsorship opportunities.
• Develop relationships with NSW Police staff, Club Committees, venue users and local businesses.
• Oversee rostering, forecasting, budgeting and weekly/monthly performance reporting.
• Provide a child safe environment and conduct WHS and operational audits.

Skills

Venue management

Business planning

Sales growth

Networking

Leadership

Interpersonal skills

Community focus

Compliance checks

Job description

Police Citizens Youth Club NSW – Raymond Terrace NSW

The ultimate sport & recreation role – do what you love and make a difference at the same time

Are you passionate about providing exceptional sport, recreation and leisure opportunities to communities? Do you enjoy leading highly engaged, motivated and purpose-driven staff? Do you thrive in an environment that is challenging and supportive which changes people’s lives, if so, then this is the job for you!

PCYC is currently recruiting a Port Stephens based Manager to manage dual sites.

About the Clubs

PCYC Raymond Terrace and PCYC Nelson Bay are vibrant community facilities offering a range of sport, recreation and fitness opportunities. Raymond Terrace has gym and fitness at its core, complemented by gymnastics, while Nelson Bay centres on court sports and gymnastics. Both clubs welcome people of all ages and backgrounds, with a strong focus on using recreation and leisure activities to enhance community wellbeing.

About the Role

We are looking for a suitably qualified and experienced leisure venue manager to lead our Raymond Terrace and Nelson Bay clubs in a dual-site role. You will lead the teams across both locations to deliver an exceptional member experience, supporting each club’s unique activities and community needs.

The Club Manager is responsible for the overall management and operations of both venues and is accountable for their administration, operational, financial and program deliverables. This role requires a hands‑on leader who can balance priorities across two sites, support staff and build strong community

• Manage the day-to-day operations of the Clubs, including staff leadership, training, program coordination, quality assurance, facilities/ asset management and execution of marketing initiatives
• Execute business and operational plans to generate income growth, build customer engagement to optimise use of the facility and increase revenue streams
• Increase awareness of the PCYC mission within the local community, with the aim of growing memberships and generating fundraising/ sponsorship opportunities
• Develop effective relationships with a range of stakeholders including NSW Police staff, Club Committee’s, venue users, local businesses and the wider community
• Administrative duties including rostering, forecasting, budget management, weekly and monthly reporting on club performances, funding/ grant applications, database/ records management
• Provide a child safe environment.
• Conduct scheduled WHS and operational audits.

About You

Are you a passionate person and looking to work flexible hours, as well as:

• you have a minimum of 2 years sport and leisure venue management experience
• you have proven experience in business management, operation planning and/or implementing innovative business ideas
• You have an eye for detail, a natural sales ability and look for any and every opportunity to grow the business
• you have strong networking and relationship building skills establishing valuable partnerships within the local community
• you have strong leadership skills
• you have strong attention to detail and interpersonal skills
• you have a genuine care for your community and alignment to the PCYC Mission and Values
• you have the ability to obtain a compliant Working with Children Check and National Police Check

Incentives to work with PCYC

• Enjoy generous not-for-profit salary packaging benefits of up to $15,899 per annum tax free
• Use a further $2,650 of your pre-tax income for entertainment expenses with a Meals and Entertainment Card
• Access to our employee rewards benefits with discounts across food, retail and travel
• Enjoy generous leave entitlements including additional paid leave
• Access Fitness Passport Membership and free PCYC gym membership at participating clubs
• Workplace flexibility

About Us

• PCYC NSW is a life changing charity, established in 1937, that works in partnership with community and NSW Police to empower youth, get kids active in life, and reduce and prevent youth crime
• Over 100,000 people are members of our 61 clubs around NSW

PCYC is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer that is committed to diversity and inclusion. We encourage all applicants to apply.

Please note: The successful candidate will be required to obtain a Working with Children Check and National Police Criminal History Background Check (less than 6 months old)

Please contact: ***********@pcycnsw.org.au if you require any further information regarding this role.