Club General Manager - Sippy Downs

Fitness Cartel Health Clubs; Sunshine Coast Regional; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Free club membership

Discounts on supplements

Birthday leave

Job summary

Fitness Cartel Health Clubs – Sippy Downs is seeking an experienced Club General Manager to lead a thriving operation, drive guest experience and grow the club’s community impact.

You’ll oversee budgets, staff performance, Crèche, Retail & Apparel and Café, while championing sales targets and member engagement. This role offers a fast-paced, collaborative environment with career pathways as we expand.

Qualifications

• Proven leadership in a large fitness club with 20+ staff.
• Track record of hitting KPIs and driving revenue.
• People-focused leadership with excellent communication skills.
• Growth mindset with strong sales ability in health & fitness.
• Resilience and adaptability; lead by example.
• Strong computer literacy and quick learning of new systems.
• Current First Aid and CPR certificates, or willingness to obtain them.

Responsibilities

• Lead club culture, performance and connection with the local community.
• Manage budgets, financials and retention strategies to support strong club performance.
• Oversee operations across Crèche, Retail & Apparel and Café.
• Recruit, train and develop a high-performing team.
• Mentor and motivate department heads through regular meetings and coaching.
• Ensure facilities are maintained to a high standard.
• Lead club events and initiatives to build energy and member engagement.
• Deliver clear reporting, analysis and communication to drive continuous improvement.

Skills

Leadership

Team management

Sales & targets

Communication

Strategic planning

Tools

CRM systems

POS & retail software

Job description

Fitness Cartel Health Clubs – Sippy Downs QLD

Lead a Thriving Club with Fitness Cartel Sippy Downs

At Fitness Cartel Health Clubs, we’re not just building gyms – we’re building a movement. With bold plans to expand to 60+ clubs by 2030, we’re creating state-of-the-art spaces where communities come together, motivation thrives, and people are inspired to achieve more. From Cycle Studios and Reformer Pilates to cafés, crèches and saunas, our clubs are designed to deliver a world-class experience every day.

We’re looking for an experienced Club General Manager (CGM) to lead our established Sippy Downs club. You’ll build on the club’s foundations, inspire a high-performing team and create an exceptional experience for members and the local community.

The Role

As Club General Manager, you’ll be responsible for the club’s performance, operations and member experience. Working closely with our Executive Team, Regional Performance Managers and Directors, you’ll lead the team, strengthen club culture and identify opportunities for continued growth.

Key Responsibilities

• Lead the club’s culture, performance and connection with the local community.
• Manage budgets, financials and retention strategies to support strong club performance.
• Oversee operations across all areas, including Crèche, Retail & Apparel and Café.
• Recruit, train and develop a high-performing team.
• Mentor and motivate department heads through regular meetings and ongoing coaching.
• Ensure our facilities are maintained to a high standard.
• Lead club events and initiatives, including Open Days and 8-Week Challenges, to build energy and member engagement.
• Deliver clear reporting, analysis and communication to drive continuous improvement.

What You’ll Bring

• Proven leadership experience in a large “Big Box” gym, ideally with 20+ staff and 2,000+ members.
• Experience in a KPI-driven environment and a drive to exceed targets.
• A people-first approach and the ability to connect with members and inspire staff.
• A growth mindset, strong sales skills and a genuine passion for health and fitness.
• A solution-focused attitude, with resilience and adaptability.
• Excellent communication skills, professionalism and the ability to lead by example.
• Strong computer literacy and the ability to learn new systems quickly.
• Current First Aid and CPR certificates, or a willingness to obtain them.
• Full Australian working rights.

What We Offer

• A Thriving Culture: Be part of a fast-growing and exciting brand in the fitness industry.
• Career Pathways: Develop your career and progress into multi-site regional management or head office leadership as we expand.
• Exclusive Perks:
  • Free membership across all Fitness Cartel clubs.
  • Discounts on supplements, apparel, cafés and spa services.
  • Paid birthday leave.
• State-of-the-Art Facilities: Work in a premium club designed to set a high standard for fitness.

Ready to Lead the Way?

If you’re driven, passionate and ready to lead an established club, we want to hear from you!